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Report: #1114008

Complaint Review: US AUTO SALES - LITHIA SPRINGS Georgia

  • Submitted:
  • Updated:
  • Reported By: jesse — lawrenceville Georgia
  • Author Not Confirmed What's this?
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  • US AUTO SALES 3042 BANKHEAD HIGHWAY LITHIA SPRINGS GA LITHIA SPRINGS , Georgia USA

US AUTO SALES US AUTO SALES GIVE THEM YOUR MONEY AND THEY DONT GIVE THE TITLE TO THE CAR LITHIA SPRINGS Georgia

*UPDATE Employee: Response

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My Name is jesse ive been dealing with this company for four years when payments are due you can allways get ahold of someone my husband and i paid 7k to finish paying off the car a 2008 mercury sable we were told that we would recieve the title in 2 weeks , its been over a month now and when we call we get directed to a bunch of numbers that goes to a voicemail or get told the person we need to speak to is not thier all i want is my title ive been paying 400.00 a week for a rental because i cant register my car without the title this is a mess no one deal with them they take your money and after that thiers no customer service or help i will never buy a car from them again and please help me by not taking your tax dollars thier

This report was posted on Ripoff Report on 01/08/2014 05:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-auto-sales/lithia-springs-georgia-30057/us-auto-sales-us-auto-sales-give-them-your-money-and-they-dont-give-the-title-to-the-ca-1114008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response

AUTHOR: U.S. Auto Sales - ()

POSTED: Monday, February 02, 2015

Dear Jesse:

Thank you for informing us about your recent experience.  At U.S. Auto Sales we pride ourselves on customer service.  We apologize for not exceeding your expectations.  Please send an e-mail to feedback@usauto-sales.com with your contact information and a member of our customer service team will contact your shortly.

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