Complaint Review: US Bank Home Mortgage - Owensboro Kentucky
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- Author Not Confirmed
- US Bank Home Mortgage 4801 Frederica Street Owensboro, Kentucky USA
- Phone:
- Web: www.usbankhomemortgage.com
- Category: Mortgage Companies
US Bank Home Mortgage US Bank gouges its customers with on-line payment fees! Owensboro Kentucky
*Author of original report: In response to Tyg...
*Consumer Comment: No...YOU are wrong!
*General Comment: No YOU are wrong!!
Show customers why they should trust your business over your competitors...
For no valid reason other than the fact that they can, US Bank charges their mortgage customers an escalating fee when they pay their mortgage on-line. The fee ranges from $3.50 to $5.00 per payment if the payment is paid between 4-15 days after the 1st of the month. This is not a late fee as the terms of the mortgage agreement indicate that the payment is not considered late until the 16th of the month. I pay all of my bills electronically and there isn't a single entity that charges me a fee to send them money except for US Bank. It is a scam and a rip-off!
This report was posted on Ripoff Report on 01/14/2014 02:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bank-home-mortgage/owensboro-kentucky-42301/us-bank-home-mortgage-us-bank-gouges-its-customers-with-on-line-payment-fees-owensboro-k-1115477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
In response to Tyg...
AUTHOR: gmassott - ()
SUBMITTED: Monday, January 20, 2014
It is neither a ripoff OR a scam. It is simply the cost of doing business. If you do not like it then GO to a bank and pay it ONTIME!! Otherwise your post reads as "Im too d**n lazy to get off my a** and pay ontime in a bank and they want to charge me! waaa waaa"
Grow up....
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With all due respect, screw you d****ebag!
I wasn't trying to solicite anyone's opinion on this matter outside of US Bank itself.
I work a full-time job, run a consulting business on the side, and have a family to tend to so I would disagree with your assumption that I am lazy. Plus, it's 2014, who the hell goes to an actual bank?
GOOD DAY SIR!
#2 Consumer Comment
No...YOU are wrong!
AUTHOR: H.Callier - ()
SUBMITTED: Saturday, January 18, 2014
When you TRY to mail checks to US BANK they LOSE them CONSISTENTLY. I am currently paying online because I give up on trying to figure out where the check I sent went. Irvine is telling me they sent it to Kentucky. Kentucky doesn't have the check because checks are still being routed to DOWNEY SAVINGS AND LOAN who is NOT THE MORTGAGE SERVICER ANYMORE.
Maybe these banks need to get their crap together before i sue!!!
You have a nice day :)
#1 General Comment
No YOU are wrong!!
AUTHOR: Tyg - ()
SUBMITTED: Tuesday, January 14, 2014
It is neither a ripoff OR a scam. It is simply the cost of doing business. If you do not like it then GO to a bank and pay it ONTIME!! Otherwise your post reads as "Im too d**n lazy to get off my a** and pay ontime in a bank and they want to charge me! waaa waaa"
Grow up....
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