Report: #1336338

Complaint Review: US Bank Loss Draft Department

  • Submitted: Thu, November 03, 2016
  • Updated: Thu, November 03, 2016
  • Reported By: Mark — Omaha Nebraska USA
  • US Bank Loss Draft Department

    San Jose, California

US Bank Loss Draft Department San Jose Branch ,San Jose California

*Consumer Comment: File a complaint with the CFPB and the insurance commissioner of your state

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 Can't get final draw from insurance claim. Repairs completed 2 months ago. Was instructed by US Bank customer service that it was my responsibility to call each time that I sent a document. A stop is being placed on the supposed final draw check sent nearly one month ago. I have filed a complaint with the BBB, very disappointing as I expected more than just mediation. I just what to pay my contractor as this is due to him. This seems very unlawful and should be addressed. 

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#1 Consumer Comment

File a complaint with the CFPB and the insurance commissioner of your state

AUTHOR: FloridaNative - (USA)

If I were in your shoes, I would file a detailed complaint with the CFPB and also the insurance commissioner of your state for withholding the final payment. Make sure you have your documentation. The CFPB (Consumer Financial Protection Bureau) works very hard to protect consumers and is one of the few government agencies, in my opinion, that can get some action done on your behalf. Good luck. 

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