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Report: #1128996

Complaint Review: US Passport Online LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Denise — Plainview New York
  • Author Not Confirmed What's this?
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  • US Passport Online LLC Internet USA

US Passport Online LLC uspassportonline.com Deceptive practices internet

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 This is not a government website to get your passport.  It's very deceptive - - although upon second look, you can find disclaimers, its all set up to decieve. 

Upon seconds after placing my order for a passport book and ID card, i realized that it would cost me double as they were an expediting company and that i had just paid for expediting costs per passport and per id card, not acutally ordered them!  I called them in under ten minutes to cancel my order and they say it is subject to a $45 fee.  I doubt in the minutes it took to clear my charge, they did any service to warrant the charge of $45. 

It is greed and deception and taking advantage of people that they make their money on.  Its a shame.  They set up their website to deceive with disclaimers you have to search for.  I'm sure they paid experts to guide them in their deptive website.  Oh and the 10 back and forth emails on how the mistake cost me and my mistake shouldn't cost them was the icing on the cake.

STAY AWAY FROM THEM!!!!!!!!!!!!

This report was posted on Ripoff Report on 03/07/2014 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-passport-online-llc/internet/us-passport-online-llc-uspassportonlinecom-deceptive-practices-internet-1128996. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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