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Report: #1280249

Complaint Review: US Support LLC - Las Vegas Texas

  • Submitted:
  • Updated:
  • Reported By: M — Texas USA
  • Author Confirmed What's this?
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  • US Support LLC 3157 N. Rainbow #328 Las Vegas, Texas USA

US Support LLC Jason Watson Extortion, Deceptive Buiness Practices, defamation, libel Internet Internet

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This site publishes mugshots when people are arrested. After being falsly accused, found not guilty and had my record expunged, this company refuses to remove or update my information on their site unless I pay a fee to them. This is a direct violation of Texas Senate Bill 1289 (passed 6/14/2013).

I sent a copy of my order of expunction to the company as well as a information on Texas Senate Bill 1289 listed below whic states:

If a business entity finds incomplete or inaccurate
  criminal record information after conducting an investigation
  prescribed by this section, the entity shall promptly remove the
  inaccurate information from the website or other publication or
  shall promptly correct the information, as applicable. The entity
  may not:
               (1)  charge a fee to remove, correct, or modify
  incomplete or inaccurate information; or
               (2)  continue to publish incomplete or inaccurate
  information.

 

A person may not
  publish any criminal record information in the person's possession
  with respect to which the person has knowledge or has received
  notice that:
               (1)  an order of expunction has been issued under
  Article 55.02, Code of Criminal Procedure; or
               (2)  an order of nondisclosure has been issued under
  Section 411.081(d), Government Code.
         (b)  A person who publishes information in violation of
  Subsection (a) is liable to the individual who is the subject of the
  information in an amount not to exceed $500 for each separate
  violation and, in the case of a continuing violation, $500 for each
  subsequent day on which the violation occurs.
 
The responses I have received from this company include:
"There is a process to have data removed on the web site." - which redirects me to pay to have it removed. I informed them a second time that this was against the law.
 
"Your booking ID is not eligible for removal"
 
and then when I emailed asking why it is not eligible for removal, it appears the company blocked my email as I received a message stating "The user websupport@ussupport.info does not accept mail from your address."

This report was posted on Ripoff Report on 01/15/2016 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-support-llc/las-vegas-texas-89108/us-support-llc-jason-watson-extortion-deceptive-buiness-practices-defamation-libel-int-1280249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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