Report: #1364530

Complaint Review: US1 Air & Cruise Parking

  • Submitted: Tue, March 28, 2017
  • Updated: Thu, May 04, 2017
  • Reported By: Dochandley — Berry Alabama USA
  • US1 Air & Cruise Parking
    2800 S Federal Hwy
    Fort Lauderdale, Florida

US1 Air & Cruise Parking Left High and Dry Fort Lauderdale Florida

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When we returned from our cruise we waited an hour and a half for a shuttle to carry us the one mile to the US1 parking lot.  One shuttle arrived during that time and was immediately flooded by those waiting to board.  In the meantime we saw "Park and Go" shuttles arrive every ten minutes.  We had gotten off the ship as soon as possible because we had an 850 mile drive ahead of us.  But after waiting an hour and a half and seeing only one shuttle, we realized  that it might another hour or two before the next one arrived--and that it would probably fill up before we could board.  We paid ten bucks for a cab ride to the parking lot.

We cruise one to three times a year and depend on reports from fellow travelers to avoid fiascos such as this one.  We can't get our ten bucks back, and We can't get our 72 bucks for a motel back (because of our severely delayed departure), but we can get the satisfaction of warning fellow travelers about this horrid customer service.


This report was posted on Ripoff Report on 03/28/2017 02:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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