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Report: #263513

Complaint Review: USA Credit/ Imagine MasterCard - Nationwide

  • Submitted:
  • Updated:
  • Reported By: philadelphia Pennsylvania
  • Author Confirmed What's this?
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  • USA Credit/ Imagine MasterCard Nationwide U.S.A.

USA Credit/ Imagine MasterCard USA Credit took $149.95 from my bank account without my authorization.... Ripoff internet

*Author of original report: They did it again!!

*Author of original report: We got our money back

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On July 17,2007 my husband and I applied for a credit card with Imagine MasterCard, not knowing they were also USA Credit. We were approved for a line of credit and printed out the "Terms and Agreements", then we recieved the credit card, activated it and NEVER used it,then all of a sudden on July 25,2007 our bank was debited, money placed on hold for $149.95, without our authorization, or even knowing who USA Credit was. We contacted our bank, Bank of America, immediately to stop this transaction, especially since we are now in a minus, with an NSF fee. Thankfully my bank is fully cooperating with us and started an investigation immediately for us. We also immediately contacted Imagine MasterCard, the very first question asked of "Pamela" was if they are also known as USA Credit, and she responded "yes", our next question was, if the conversation was being recorded, she answered yes. My husband demanded the account be closed immediately and our money put back into our bank account and "Pamela" stated this would be done as requested and demanded. When we checked our bank account this morning, July 26,2007, the money was not taken off hold, in fact it was completely deducted from our account. Again the bank was contacted and the investigation process totally started. Again Imagine Mastercard was contacted, when "Reginald" a supervisor, attempted to inform my husband they are not USACredit, when my husband corrected him because of the conversation yesterday with "Pamela" who informed us it was USA Credit. "Reginald" changed his story at that time, we also found out from Reginald that our credit limit with them was cut in half by Pamela, and the account was NOT closed as demanded by my husband. Reginald stated we had to fax them a copy of our bank statement proving that USA Credit deducted this money from our account. Again our bank was notified of this request and all of this is being done at the bank with the branch manager to assist with this ridiculous request. They know they took this money without our authourization, and they know it is OUR money. I am so glad I found this website and other people going through the same devastating situation we are going through, if only I knew of this web site before we applied. Imagine MasterCard is all over TV commercials and the Internet, and should NOT be allowed to have any type of business at all, they are fraud and thieves, taking hard working peoples money with them not even knowing about it, or without their authorization. I do feel the Attorney General's office should be investigating them, this is complete fraud. If we all cannot get our money back I believe we should all get together and file a classaction lawsuit against them and watch them fry. It took them one minute to take our money and it will take forever to get it back. Thankfully we have all of the "Terms and Agreements" because there is absolutely no mention of them being USA Credit, or them deducting this amount of money from our checking account, which is what is really helping us with the bank fighting for us and getting our money back, without penalty to us from the bank.

Mary
philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/26/2007 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-credit-imagine-mastercard/nationwide/usa-credit-imagine-mastercard-usa-credit-took-14995-from-my-bank-account-without-my-aut-263513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

They did it again!!

AUTHOR: Mary - (U.S.A.)

POSTED: Thursday, August 09, 2007

On August 6, 2007 they hit me again. This time deducting $49.95 from my checking account, again without my authorization. On July 26, 2007, my husband and I closed the account with Imagine Mastercard, a.k.a. USA Credit, but they still took this new amount from our checking account. Again we contacted the bank and they are going after USA Credit, even harder this time. As I said before everyone should get together and make a class action lawsuit against them.

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#1 Author of original report

We got our money back

AUTHOR: Mary - (U.S.A.)

POSTED: Friday, July 27, 2007

As of yesterday, US Credit said we had fax our bank information to them, wee, I guess we didn't have to, the threats we amde were good enough, and they deposited our money back into our account. What a great way to wake up in the morning. I'm so glad we found this website

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