Complaint Review: USENET.COM - Nationwide
- USENET.COM SUPPORT@USENET.COM Nationwide U.S.A.
- Phone: 701-297-0131
- Web:
- Category: Internet Services
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WHILE SURFING THE WEB I CAME ACROSS A SITE CALLED USENET.COM. AS I PAGED THROUGH IT IN THE SIGN UP AREA, I SAW THAT THEY WERE OFFERING A 30 DAY TRIAL. THE LARGEST AMOUNT OF SERVICES WERE UNDER THEIR "PLATINUM" PLAN, SO THAT'S WHAT I APPLIED FOR. I GAVE THEM THE CREDIT INFORMATION REQUIRED AND PICKED OUT A USER NAME AND PASS-WORD. SHORTLY AFTER SIGNING ON AND SURFING THROUGH SOME OF THE INFORMATION I REALIZED THAT THIS SITE WAS NOT FOR ME. I E-MAILED INTERNET BILLING COMPANY (WHO I BELIEVES DOES THEIR BILLING)TO CANCEL MY ACCOUNT THE NEXT DAY AND CREDIT MY VISA. THEY E-MAILED BACK THAT THE ACCOUNT WOULD AUTOMATICALLY CLOSE AFTER A YEAR AND THAT THEY DID NOT HONOR THE 30 DAY TRIAL WHEN A PERSON WAS SIGNED UP FOR A YEAR. I CALLED SUPPORT@USENET.COM ON THEIR LAND LINE. I WAS TOLD THAT ACCORDING TO THE DISCLAIMER (WHICH,AFTER GOING BACK TO THEIR SITE I FOUND IN TINY, TINY ALMOST UNREADABLE LETTERS)THAT THEY DIDN'T HAVE TO GIVE ME MY $ BACK AND IF I "BACKCHARGED" THEY COULD SUE. YES ,I HAD READ THE DISCLAIMER AFTER SIGNING UP. BECAUSE THE SITE IS OFFENSIVE TO ME AND I DON'T AGREE TO THE RULES OF THE DISCLAIMER, NOR DID I CLICK ON ACCEPTANCE OF THIS ACCOUNT CONTRACT, I AM GOING TO CALL MY BANK AND HAVE THIS CHARGE DISOLVED. WATCH OUT FOR USENET.COM. THANK YOU FOR YOUR ATTENTION, LOU ROBINSON my email is llourrob@aol.com
This report was posted on Ripoff Report on 04/26/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usenetcom/nationwide/usenetcom-rip-off-2157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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