USENET.n. Unethical commercial practices Domagnano San Marino

I subscribed to the trial subscription. They were supposed to grant me access to the trial subscription, to download eBooks and files, but they only sent me the access data to the trial subscription when the trial period was nearly exhausted. This prevented me from assessing or evaluating the quality of their services. Their subscription requires that automatically I be charged for a "discounted" subscriptio for a full year. The contact information requires that I make a non-toll-free phone number in the USA or Britain from Europe or another phone that does not reply. Anyone can understand that I will not make such a phone within limited working hours at USA CET which would force me to stay awake at early hours here in Italy to be told that there are too many enquiries and that I have to wait on line to have them listen to my request. Furthermore, they claim that their support email address is a NON-REPLY address.