Usfidelis Did not stans-up to contact Wentzville, Missouri

I have had similar experience with USfidelis, 3 times.  The only thing different is that not only did they request the maintance documents, they continued to state they never were contacted by the repair service.  I personal fax the documents and Fidelis would claim they never got them.  Even when I am watching the Repair Service Represents call, email, fax to Fidelis, Fidelis continued to claim they never are contacted.  My car would sit in the shop for weeks, and I mean 6, 7 plus weeks.  The warranty also would have covered a rental but since the claim is not processed no car.  I finally had to have the car repaired at my own expense, then Fidelis had an excuses to disapprove the claim, which is what they did.  My last attempt was the transmission which is covered by the warranty, but Fidelis just dragged it out so I had to pay $5,000.00 plus for the repairs.  I canceled my warranty with Fedelis.

Hi Barbara,
I am sorry that you are having trouble getting your claim processed, and would love to help. Would it be possible for you to send us your last name, so we can look up your contact information in our database to reach out to you? We hope to get the opportunity to discuss this with you further.

Sincerely,
Erica
USfidelis

consumers.....we as a consumer have to think, if we heard something that's sound to good to be true it's probably is. I learn that in a hardway and very expensive too....SO PEOPLE IF IT'S SOUND TOO GOOD TO BE TRUE YOU NEED TO WALK AWAY FROM IT AND GO HOME..............BE SMART EVERYONE.

When you have an auto warranty you want to use, you have to prove that you have been getting all of the maintenance done for the vehicle exactly like the manufacturer wants.

That means getting your book out, following everything to the t, and keeping reciepts for it.

Since you didn't do that, you can't prove that you kept the vehicle up properly, so they don't have to cover it.