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Report: #972569

Complaint Review: Uship Crooks - Internet

  • Submitted:
  • Updated:
  • Reported By: Boater — Calgary Alberta Canada
  • Author Not Confirmed What's this?
  • Why?
  • Uship Crooks Internet United States of America

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Uship is a scam. I booked a boat shipment through their site and the company who was to haul it, took it to Mexico. I am now paying lawyer fees and translation fees to get my boat back. Uship does not screen its shippers and who it allows on the site. I have since found out there are many more people who have had shipments stolen or in accidents and then just left on their own. Uship only cares about the massive fees they collect when a load is booked and then you are on your own. The US & Canadian Government need to shut this operation down as they are scamming people and letting people think the transporters on this site are legal and good companies. Be warned, Do Not use Uship or you could be left with a very expensive bill plus never receive your shipment as Uship does not care about anything but their fees.

This report was posted on Ripoff Report on 11/22/2012 12:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uship-crooks/internet/uship-crooks-thieves-crooks-scam-artists-internet-972569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

Same Place, Same Story

AUTHOR: Albertan - (United States of America)

POSTED: Monday, December 03, 2012

USHIP Does nothing about their crooked carriers. I was ripped off too by one of their crooks. Stay away from this auction site with your shipments as they never refunded my deposit after I received my trailer with a back corner all smashed in and their carrier disappeared without delivering the rest of the way. I had to pay this crook 50% up front and USHIP fees 12%..

This is the worst place to list your shipment because USHIP does not screen its carriers.

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#3 UPDATE Employee

Please contact uShip

AUTHOR: JamiuShip - (United States of America)

POSTED: Monday, December 03, 2012

I do not have your account information, so I am unable to check for previous contact with you through your account history. If you do wish for me to look into this further for you, I am more than happy to do so. If you have paid a transporter that you matched with on our site, and services have not been rendered then we would work with you and transporter to work out a refund, and we would refund any monies paid through our site.

Please contact us directly so that I can review the steps we took. Unfortunately, I am able to post our contact information here, but you should be able to contact us through our site.

Thank you.

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#2 Consumer Comment

too late

AUTHOR: Albertan - (United States of America)

POSTED: Friday, November 30, 2012

I did contact you at least 6 times and nobody responded. It is only when you want to cover you backside you respond. I filed a complaint on my shipment page and you deleted the entire shipment. I note that with all your complaints on here, why aren't any on Uship. You are a coward of an operation hiding behind the internet and hopefully people will read this and you will go out of business. I have found out your company does not screen any of the shippers it allows to list for legality and for proper insurances which any REPUTABLE freight company would do. You are a scam and nothing more. I hope people read this before listing on USHIP!!!

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#1 UPDATE Employee

Please contact uShip

AUTHOR: JamiuShip - (United States of America)

POSTED: Friday, November 30, 2012

Hello,

We received a notification of your post. First, I'd like to say that I am very sorry that you are having to deal with this. Second, I'd like to invite you to contact our Member Support team if you have not already done so. We certainly want the chance to address your concerns and to make sure that this does not happen again. Please email us at support@uship.com to continue the conversation. 

Best,
Jami

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