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Report: #722157

Complaint Review: USPassport NOW - Internet

  • Submitted:
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  • Reported By: Cisco — Cedarville Ohio United States of America
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  • USPassport NOW Internet United States of America

USPassport NOW Liars and Thieves Internet

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This "company" seems to have done a disappearing act.  There may not even have a permanent address.  You can only cancell by phone, and no cancellation notice, so no proof when you try to cancell. 

Furthermore, when I called before closing, only 3 minutes after my son mistakenly placed the order, I was on hold as the "fourth caller" for over 20 minutes until 2 minutes after closing time when I gave up.  The next day, I called 10 minutes after business hours start in an attempt to stop any services from being rendered.  No mercy.  In fact, the woman said that there would be a "dispute charge" on top of the cancellation fee, so I should look for that on my credit card statement as well. 

My credit card company is the best ever (PNC).  I love them.  I called right after hanging up from being on hold with USPassport Now, and said they would dispute the charge for me, but had not had much success with this company in the past. 

I called again this morning to see if this company could really charge me a "dispute charge."  Looks like they can't.  It was just a scare tactic to keep me from cancelling.  Now, I'm glad I didn't believe them.  From what others are saying, I could lose much more for nothing, unless I can find the company.  So far, E-mailing is not working, so no hard proof of cancellation.

This report was posted on Ripoff Report on 04/26/2011 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/uspassport-now/internet/uspassport-now-liars-and-thieves-internet-722157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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