Complaint Review: USPS Click-N-Ship - Nationwide
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- Author Confirmed
- USPS Click-N-Ship usps.com Nationwide U.S.A.
- Phone: 800-275-8777
- Web:
- Category: United States Postal Service
USPS Click-N-Ship RIPOFF DON'T USE THEIR ONLINE SHIPPING SERVICE, Tampa Nationwide
*Consumer Suggestion: Don't try to resubmit
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Today, I used their online click and ship service to send a priority mail package. I had trouble with the printing of my label but after about 10 minutes of havoc, I managed to get a label out of their system. I checked my credit card status online just to be sure that they didn't charge me twice, and, just as I thought, they billed me twice for that package.
I gave them a ring and the recorded voice said I had to go to USPS.com . (And where after that??) I called another number and tried to press "0" to get a person to talk to but the system just said "goodbye".
I called again and somehow managed to get someone this time! They said to go to my account online to cancel the second label I have supposedly had ordered. (?) Then I asked when I would get that refund. She said they have to investigate which will take around HALF A MONTH.
I'm glad that it wasn't an expensive label, but to all shippers, I recommend just going to the post office or use FedEx or another alernative. Shortcuts don't always pay off.
Steve
Tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 12/23/2005 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usps-click-n-ship/nationwide/usps-click-n-ship-ripoff-dont-use-their-online-shipping-service-tampa-nationwide-169079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Don't try to resubmit
AUTHOR: Wayne - (U.S.A.)
SUBMITTED: Friday, January 20, 2006
What happened is you ended up resubmitting your order. This is the same as on other websites. If you try and refresh or otherwise do something in the browser window you will end up submitting the order twice.
I've used the online USPS it works great. Yes it can take a while to get a refund, but I've never been denied. It's the government what can you expect in terms of moving quickly?
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