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Report: #1096451

Complaint Review: Utherverse Digital Inc - Vancouver British Columbia

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  • Utherverse Digital Inc BC V6B 2E2 Vancouver, British Columbia Canada

Utherverse Digital Inc aka Red Light Center made misstake, treated me badly and banned my account (all is documented) Vancouver British Columbia

*Author of original report: Don't be stupid pls or better you! keep your mouth shut

*Consumer Comment: Dont complain

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I read the reports about Utherverse Digital Inc. aka Red Light Center (alias RLC), they inspired me to write my own. I have nearly 2 years of experience with this company, and I have to say, it's a total fraud, and there are no laws in there, staff members practice ultimate power over the customers.

I started to play RLC, because I can't have open air festivals at winters, and this whole game is a huge festival, loved the virtual parties. I always wondered why people fear of the staff members so much. One day I figured out.

I was having party at a language free zone, where many of the staff members were. I was chatting with a guy on my mother language, Hungarian. He asked me how old I was, I told 17, but when he laughed, I told I was much more than 20. 2 hours later I couldn't sign in the game anymore, and I received a mail from worldops@utherverse.com stating I'm charged with underage and I have to send them a photo about my ID or else I can't use the game anymore.

I answered them it was a missunderstanding, and asked for the proofs they had based their statements on. They refused and stated that a staff member saw me saying I was under the legal age. Wrote them to review the proofs by a Hungarian expert, as nobody if them talks Hungarian and google translator may miss, so it's not fair to base anything on it. They refused, so asked for their judiciary agency, so they could continue this talk with my lawyer. As answer they banned my account, didn't reply me anymore and attacked my computer with DNS poisoning (attahced the emails sessions as pictures).

Only phone numbers they have are the support ones. You've to call them, leave them your number, and they call you back, if they see fit, but if you have problem with them, they won't ever call you, same with answering your emails and your phyical mails, they return undelivered, so they can't be reached to be taken to court.

They take much money for using their game, 240 $ each year per person, but RLC software is very buggy, often crashes, their servers are often down, and it has very low visuals compared to the computer resources it eats. So they really don't care about customers, they need as much money as they can get, but they only give what is really necessary, but no more. They are allied with CCBILL also, another fraudster company (so many reports about it in this Ripoff Report page) to handle their transactions between them and clients, how nice, hand in hand ripoff. They maintain a volunteer based support stucture, that's why it's poor, they really don't want to pay for anything.

And the most funny thing is the copying of your ID. You can use the social part of RLC if you are above 18, but you can reach adult material only, if you send them the copy of your ID, they need it to protect young from reaching adult content. I think it's not true, they need your ID to keep your mouth shut, you won't talk about their frauds and aggression, if they have your ID and maybe your chatlogs (I'm not sure), but they failed with me, as I have never sent them my ID or anything. On what I base these? Utherverse Digital Inc. also maintains a page called Red Light Center: Free Adult Webcams (http://rlc-cams.com/), even 8 year old ones can watch live sex actions for free, if they press the "I agree" button. Where are their protection here? Why they aren't protecting the young ones here also?

To summerize, this company really deserves a huge clean up, maybe a full shut down.

This report was posted on Ripoff Report on 11/02/2013 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/utherverse-digital-inc/vancouver-british-columbia/utherverse-digital-inc-aka-red-light-center-made-misstake-treated-me-badly-and-banned-my-1096451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Don't be stupid pls or better you! keep your mouth shut

AUTHOR: - ()

POSTED: Wednesday, March 23, 2016

bj33154, what you say is like the raped women are the responsible, because of being raped.

It's against freedom and free speech when you can't make a joke which you explain just after the joke, because staff uses google translator and translates the situation badly, it's their misstake, harassing you with forcing you to hand over your ID, they ban you and don't answer to you anymore, when you ask the contact data of their lawyer, ripping you off, because there are no refunds, you lose all your purchased items and money.

It's the same company who maintains this webpage: http://rlc-cams.com

Without registration, you can watch live porn for free, even you are the age of 10. Where is the protection of children there?

Maybe you are a staff member or a friend of the staff and didn't read my article carefully.

 

 

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#1 Consumer Comment

Dont complain

AUTHOR: bj33154 - (USA)

POSTED: Monday, March 21, 2016

I've been on Utherverse/Red Light Center for a year now and have had no problems (besides buggy software) - but next time you join an adult website don't tell people you're 17. No wonder they went nuts; there are laws that can get them in serious trouble. Relax and enjoy the place. You can even make cyber-money there which will cover your costs, if you care to.

Now if you want to try again, use a different email address and keep your mouth shut.

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