Complaint Review: V2Premeier Aka Viscom Technology - Chaska Minnesota
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- V2Premeier Aka Viscom Technology 4064 Peavey Rd Chaska, Minnesota U.S.A.
- Phone: 877-882-4562
- Web:
- Category: Computer Manufaturers
V2Premeier Aka Viscom Technology $2500.00 system crashed, 3mo out of warranty, would not talk to me. Ordered recovery disc, they never sent it. Lies, Promises, Sales Dept. never return calls RIPOFF Chaska Minnesota
*Consumer Suggestion: Where to complain regarding this issue/ Information
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a V2Premier computer from ShopNBC ($2500) in May of 2005. In November it was missing a file and would not boot up. I called Viscom and they wouldn't even talk to me, said I was out of warranty. I told them I needed the recovery disc. And he told me it had a bulit in recovery system, to push F4 and it would guid me through.
All it did was totally crash. I lost my C drive and I could do nothing. I called again and asked for the recovery disc, the man told me I would have to call the sales line and they would have to send me out a waiver by E-mail to sign and return, then it would cost me $24.95 to get the recovery disc. I told him I didn't have E-Mail since I didn't have a computer! But I called anyway and I always got a recording.
I Left several messages from Dec.1,2005 until mid January. I called again and asked to speak to the supervisor the man told me he couldn't help me and because I was out of warranty I didn't have the Privledge to speak to a supervisor. Finally towards the end of January a Jim called from Viscom and told me he would send out the recovery disc.
It is now weeks later and I haven't heard a thing. Never got the disc. I bought several clean up tools, tried without success spent several $$ trying to restore, to no avail. Finally I bought a new hard drive, and Windows XP. Since I had lost all my Windows Xp Which, of course, I paid for in the bundle but never got the disc.
I was totally RIPPED OFF. Not only by ViscomTechnology and V2Premier, but also by ShopNBC who is promoting their business.
Terrie
Portland, Oregon
U.S.A.
This report was posted on Ripoff Report on 02/02/2006 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/v2premeier-aka-viscom-technology/chaska-minnesota-55318/v2premeier-aka-viscom-technology-250000-system-crashed-3mo-out-of-warranty-would-not-t-174397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
Where to complain regarding this issue/ Information
AUTHOR: John - (U.S.A.)
SUBMITTED: Friday, February 03, 2006
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
==========================
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us
Federal Trade Commission:
http://www.ftc.gov/opa/2003/04/valuevision.htm
http://www.ftc.gov/opa/2001/07/valuevision.htm
http://www.ftc.gov/opa/2001/08/fyi0145.htm
http://www.ftc.gov
Internet Fraud Complaint Center / Consumer complaint websites
http://www.ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
http://www.vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
http://caag.state.ca.us
Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.
(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
http://www.ftc.gov
Internet Fraud Complaint Center /Consumer complaint websites
http://www.ifccfbi.gov/index.asp
Advertisers above have met our
strict standards for business conduct.
