Complaint Review: Vacation Promotions, Calypso Cay - New Port Richey Florida
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- Author Confirmed
- Vacation Promotions, Calypso Cay 6014 US Highway 19 Suite 100 New Port Richey, Florida U.S.A.
- Phone: 800-684-2064
- Web:
- Category: Travel Services
Vacation Promotions, Calypso Cay Rude staff refuse to cancel and refund my money New Port Richey Florida
*UPDATE Employee: Complaint Resolved
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I was contacted by someone from this company & was pressured to purchase a vacation package for $300.00. I was told I could review it and had 30 days to cancel. I did not receive the package and called to cancel. I was told I didn't have a valid reason to cancel. I was given an invalid tracking number for the USPS. I was told that when they put the tracking number in it showed that my package went to the wrong address. Why didn't I get that when I put the tracking number into the USPS website?!?! She then proceeded to email me a copy of the certificates with a note saying that now that my package had been altered (re-sent) it could no longer be cancelled. I thought it couldn't be cancelled anyway!!!!! I have never been treated so rudely. They have accused me of "seller fraud" and of being a "professional debtor". How can I commit seller fraud I'm the buyer. What can be done to stop these people? This is a huge scam!!
Kathi
Emma, Missouri
U.S.A.
This report was posted on Ripoff Report on 05/15/2009 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-promotions-calypso-cay/new-port-richey-florida-34652/vacation-promotions-calypso-cay-rude-staff-refuse-to-cancel-and-refund-my-money-new-port-452305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Complaint Resolved
AUTHOR: Vp.rep - (U.S.A.)
SUBMITTED: Thursday, June 18, 2009
This particular customer was unaware of the actual company policy. She proceeded to take adverse action because of this. Once explained to her, she was OK, but as I see, she has not rescinded her original allegations. As of 5/15/09 Miss Katherine has been refunded in full.
If she has any further questions, she may contact our company directly from 9am to 10pm daily.
Thank you -
VP Staff
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