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Report: #432755

Complaint Review: Vacation Promotions - Vacation Promo - New Port Richey Florida

  • Submitted:
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  • Reported By: Vacaville California
  • Author Confirmed What's this?
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  • Vacation Promotions - Vacation Promo 6014 US Highway 19 New Port Richey, Florida U.S.A.

Vacation Promotions - Vacation Promo. Victims New Port Richey Florida

*UPDATE Employee: Allegations Untrue

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Well, Vacation Promotions are at it again!!!!! Theresa, their vacation supervisor lied and deceived me out of $498.00 for a vacation that my family and I were supposed to take last Jan. Immediatly after our first conversation, I was charged this amount along with a $59.95 charge that I had never authorized.

When I asked Theresa what this charge was for she was "clueless". After receiving the "run around"', placed on hold indefinatly, Mike in Quality Assurance (with a nasty attitude) rattled off that it was for travel/airline vouchers, another lie! Then hung the phone up in my ear.

So nearly 3 months after the fact, I received a brochure from Adirondack Travel Club that is now run by "guess Who?", Vacation Promo.!!!!!!!!

In January I sent a letter to Mike in Q.A. to refund not only my $498.00 that I was scammed out of but also the $59.95 that was an unauthorized charge. He has refused to do so and is still charging my c.c. $20.00 every month (a vacation club fee, I assume).

By the looks of all the "Rip-off Reports" it is easy to say that all the main employees of this Co. are greedy liars!!!!!!!! As an ex-employee of theirs stated. "they are encouraged to say anything to get and keep your money". Well, I am a honest hard working citizen, like most of you, and I am determined to do whatever it takes to "right this wrong".

Victims of Vaca. Promo. scams should be " up in arms"!!!!!!!!! I agree with another victim that we should file a class action law suit against this Co. When you think about their potential to rip-off innocent people looking for discounted vacations from across the U.S. and Canada. These scam artists could be making millions this year alone!!!!!!!!!!!!!!!!

I suggest that if you are a victim don't hesitate to write a letter to "Rip-Off Report" and let your thoughts be known. Maybe, together we can stop yet another fleecing of America!!!!!!!!!!!

Also, "Canada" and "Australia" don't give up the fight, that is what V.P. wants. Instead, I encourage you to write to the online West Florida Better Business Bureau. Together, we CAN rid the world of one less corrupt Co.

Babs ****
Vacaville, California
U.S.A.

This report was posted on Ripoff Report on 03/10/2009 03:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-promotions-vacation-promo/new-port-richey-florida-34652/vacation-promotions-vacation-promo-victims-new-port-richey-florida-432755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Allegations Untrue

AUTHOR: Vp.rep - (U.S.A.)

POSTED: Thursday, June 18, 2009

The account can NOT be charged without authorization from the client. A verification recording must be made, submitted to the card company, and if this customer would call our toll free line given to them on the initial call, (and also in the package they received in the mail) I am sure we can bring up their recording and solve this matter. The customer was aware he was purchasing a "travel club" which included airfare rebates NOT free vouchers.

"Mike in QA" No longer works with this company. However, I would hope that he had never hung up on and a client and I am sure he did not as all conversations are recorded and can be verified.

We pride ourselves on integrity and quick attention to any matters of this nature. I encourage the customer in question to attempt to actually call our customer service line and resolve this matter without resorting to derogatory means such as this. We are happy to help 9am to 10 pm, Monday through Saturday.

Thank you-

VP Staff

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