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Report: #1039207

Complaint Review: VacuumCleaners.net - Internet

  • Submitted:
  • Updated:
  • Reported By: Rebekah — Dallas Texas
  • Author Not Confirmed What's this?
  • Why?
  • VacuumCleaners.net 264 East Park Ave., Long Beach, New York, 11561 Internet United States of America

VacuumCleaners.net Ripped off by vacummcleaners.net Intenet

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On February 26th we ordered two Sharp canister vacuums from Vacuumcleaners.net. We received a confirmation email stating we would get a second email with tracking and shipping information. The total cost was $119 for each vacuum and and flat shipping price of $50.

These vacuums are hard to find and we were thrilled that we found them on Vacuumcleaners.net. We ordered two just in case we couldn't find them again. We also ordered a large stock of vacuum bags from Amazon for these vacuums. We received the bags five days after we ordered them.

We never received the shipping information email. We haven't received the vacuums either. Three weeks after ordering I attempted the phone number found on the website. It was an automated voicemail that just said the northeast offices were dealing with Hurricane Sandy. It stated to leave the name and question which I did. Still no word from them.

I then tried emailing them with the form provided on the website. No response. I emailed three more times since. Nothing. Tried calling two more times. Nothing.

We've come to the sickening realization that we've been had. We are out $310 and no vacuums.

Before you buy from these people see if you can get any LIVE customer service first.

This report was posted on Ripoff Report on 03/29/2013 10:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacuumcleanersnet/internet/vacuumcleanersnet-ripped-off-by-vacummcleanersnet-intenet-1039207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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