Complaint Review: Valley International Airport, - Harlingen Texas
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- Author Confirmed
- Valley International Airport, 3002 Heritage Way Harlingen, Texas U.S.A.
- Phone: 956-430-8600
- Web:
- Category: Airports
Valley International Airport, Harlingen, TX Customer service at airport for people with physical disabilities Harlingen Texas
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On May 13, 2008 I departed from Valley International Airport for a week's vacation with my family in Virginia. First of all, I am physically disabled, unable to walk long distances. So I have need of a wheel chair whenever I travel or have to go places which require much walking. I took a taxi to get me to the airport.
When I got to the airport, there was no curveside service and no one around to check in my baggage or obtain me a wheel chair. The driver didn't bother to offer me assistance either. So I was forced to weakly walk into the airport to seek out someone to get me a wheel chair and check in my baggage. I looked around and there was no one available to assist me. So feebly, I wandered over to the checkin counter and identified myself. Then, and only then did I get assistance.
The checkin clerk was very nasty with me when I asked her questions. Upon my return on May 19th, I encountered the same problem of wheelchair assistance. In fact, I couldn't find a taxi to take me home. I was forced to call a friend to pick me up. Can't there be something done about this problem?
Carolyn
harlingen, Texas
U.S.A.
This report was posted on Ripoff Report on 05/30/2008 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/valley-international-airport/harlingen-texas-78550/valley-international-airport-harlingen-tx-customer-service-at-airport-for-people-with-ph-335864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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