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Report: #450673

Complaint Review: Value Plus Auto Sales - Ham Lake Minnesota

  • Submitted:
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  • Reported By: Albertville Minnesota
  • Author Confirmed What's this?
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  • Value Plus Auto Sales 13518 Hwy 65 Ne Ham Lake, Minnesota U.S.A.

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I use to repair or so call repair vehicles sold for Value plus Auto Sales where many repairs I can honestly say was instructed not to be repaired properly for example. There was a Lexus Suv that was sold prior to the sale I had to fairly consistantly go in and clear the check engine light as the possibly the oxygen sensors were bad. ($300 + from Lexus) when the customer came back the next day we cleared it again until the customer had to pay the $300 for the sensors. As well as many other issues that I am sure would cause you not to buy from this dealer. I would encourage you to find another dealer to purchase your vehicle from as if your vehicle needed repair prior to the sale from this dealer you may very well not have had the repair done properly, especially if it was something that costly. If you need something for court to get your money back from this dealer please use this. Simply stated this dealer is not moral or ethical simply wants your money and after the 30 days you will get nothing.

Richie
Albertville, Minnesota
U.S.A.

This report was posted on Ripoff Report on 05/11/2009 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/value-plus-auto-sales/ham-lake-minnesota-55301/value-plus-auto-sales-strongly-say-buyer-beware-ham-lake-minnesota-450673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

Value Plus Auto Sales offers true value to its customers

AUTHOR: Edward - (United States of America)

POSTED: Monday, December 21, 2009

Recently I purchased a 2008 Volvo S60 from Mike at Value Plus Auto Sales. Unlike other car dealers around, I found Value Plus offered me the best possible price for the car which I purchased.


Mike at Value Auto Sales is a nice guy. He is honest and friendly, and takes good care of his customers. When we negotiated the price for the car we were going to purchase, my wife asked me whether we could ask for a lower price (we have limited budget, and we don't want to spend more than what we got from our insurance company for our old car which was total lost due to an accident recently) than what he advertised. I told her I felt guilty for asking for a lower price than what he asked for -- his price was already under KBB trade-in price, he needed to make profits in order to run his business.

You cannot find fancy office, beautiful leather sofa, free coffee, drink and cookies at Value Plus, as available at other luxury car dealers. However, you hardly can find another car dealer who could beat Mike's prices for used cars -- a true value to his customers.

I will buy used cars again from Mike at Value Plus and I do not hesitate to recommend this dealer to my friends.
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#1 REBUTTAL Owner of company

Disgruntle Mechanic

AUTHOR: Value Plus Auto Sales - (U.S.A.)

POSTED: Monday, May 11, 2009

I have been working in automotive business for past 18 years. Value Plus Auto Sales came to existance in June of 2002. We have had nothing but compliments and repreat businesses from our customers. One mechanic runs our service department for light or medium duties. Richie worked for us from December of 2007 till September of 2008. We were very thankfull that Richie decided to leave and pursue Satelite installations which only lasted 3 weeks. while he was our technician, we had numerous problems with his repairs on the cars and short fixing in just about anything. Even after Richie left our dealership, we were cleaning-up some of the mess he had created for us. As of today Richie owe us money for repairing and undoing his mistakes and one month rent. I wish you good luck in your life and business but, never bash anyone who helped you a lot and has done nothing but good to you.
Mike.

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