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Report: #1349949

Complaint Review: VAPEFOCUS - Internet

  • Submitted:
  • Updated:
  • Reported By: Deborah — Lockwood Missouri U.S.A.
  • Author Confirmed What's this?
  • Why?
  • VAPEFOCUS Internet USA

VAPEFOCUS MAXVAPORONLINEE-CIGS PRO VAPOR Charged me $99.99 for membership that I had Declined during order!! Internet

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I received an offer for a free Pro Vapor Starter Kit with 2 e-cigarettes, 1 battery, 3 10ml bottles  E-Liquid & a charger.  Received info from a trusted site (don't recall which one at this time)

So on Dec 28, 2016 I placed an order for that free kit.

There was only supposed to be a 1 time charge of of $4.95 for shipping. 

My connection was down for several days so wasn't able to check transaction until days later - that's when I discovered they charged me $4.95 for shipping (VAPEFOCUS) but also saw another charge for $2.95 (MAXVAPORONLINE)

(Never tried vaping before but wanted to see  if I liked it before investing further money into it to quit smoking)

Had to go from page to page because they offered various vape packages as well as a membership & I Declined ALL of those options.

There were several steps/pages to go thru and I remember being stuck on one of the pages and having to go back to try again.

Completed the transaction and never gave it another thought until...

On Jan 14th I logged into my credit card acct to check my balance & was shocked to discover a charge for $99.99 for a Monthly membership!!  I Never received anything other than the tiny free kit.

Immediately called my credit card company & informed them of the fraud & requested they block VAPEFOCUS as well as MAXVAPORONLINE.

They did place a block on them but now I have to go through a dispute ordeal to get my $99.99 back.

I've only received the one time order email which also listed ecigsbrand.com so they're operating under numerous names - Beware!!

 

This report was posted on Ripoff Report on 01/15/2017 02:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vapefocus/internet/vapefocus-maxvaporonlinee-cigs-pro-vapor-charged-me-9999-for-membership-that-i-had-decl-1349949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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