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Report: #578113

Complaint Review: VBarrack.com, VBarrack - Internet

  • Submitted:
  • Updated:
  • Reported By: Jeff S. — Columbus Ohio United States of America
  • Author Not Confirmed What's this?
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  • VBarrack.com, VBarrack Internet United States of America

VBarrack.com, VBarrack Scam site, theft, no support, accepted payment, fake feedback, Internet

*REBUTTAL Owner of company: Competitor Spreading False Complaints

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Totally bogus site.  I ordered a character from vbarrack on Feb. 4th, 2010.  They emailed me a username and password for the character after calling and confirming my order.  This did not work.  I tried to contact their live chat, but they were offline, so I simply emailed them.  This was on Feb. 4th.  On Feb. 6th I heard back from them that the order was filled, and that they were "closing the ticket", which I never put in a ticket per se, simply sent them an email about their failing to provide what I paid for.

So, I go into their live chat to speak with them.  I explain my issue, and Justin says he will look into it.  Ok, great.  Another week goes by, and they email me that they are sorry that I am having issues, but could I please make sure I am trying to log into the right game.  What?  So, I email them back that yes, I know what I was logging into, and the information they provided me did not work, and could they please just send me the correct information so I can access my product.   After another 11 days go by, I receive an email that the account is in 100% fine working order and that I should now be able to access it.  So, I try to, and you guessed it, does not work.


I was not, nor am I now, able to leave feedback for this "service" as it is hosted on their site and I have no idea how to even leave feedback.  I was not provided an opportunity to do, for what I see now as obvious reasons.

Beware of this company.

This report was posted on Ripoff Report on 03/04/2010 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vbarrackcom-vbarrack/internet/vbarrackcom-vbarrack-scam-site-theft-no-support-accepted-payment-fake-feedback-int-578113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Competitor Spreading False Complaints

AUTHOR: Vbarrack - (United States of America)

POSTED: Thursday, September 02, 2010

We noticed that there were complaints that were posted on some complaints boards like here. However, you might also easily notice that most of the complaints there have a similar style and format. Some of them are even made by the same group of people. They just keep on posting similar complaints against other sites like us. This is merely the tricks of some of our competitors. Most of our customers wonder the validity of those complaints.


You may check our real customer feedback from here


http://www.vbarrack.com/reviews


Please feel free to show your order information and we can look it up for you.


cs@vbarrack.com


Vbarrack.com

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