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Report: #1266318

Complaint Review: VCA Animal Hospital - Lacey Washington

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  • Reported By: Kristian — Centralia Washington USA
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  • VCA Animal Hospital 4242 Pacific Ave SE Lacey, Washington USA

VCA Animal Hospital Lacey Animal Clinic Frauds---Overpriced---Lies---Unethical Lacey Washington

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VCA Lacey Hospital (Lacey Animal Clinic), recently scammed me by not approving a prescription for NexGuard so I could buy it on 1800petmeds.com as it was so much cheaper. $45 per box, plus 1800petmeds gave more discounts if you bought a larger supply, which I was going to buy a year for both of my dogs. Here it is, I live about 70 miles south of VCA in Lacey, WA. I only started using them when I moved to Washington. I've been using them for years as I move a lot for my work. I've used them for over 5 years when I adopted my pets. So I found out the other day when I drove there to get a copy of the prescription so I could email it to petmeds myself as they got a prescription that said my dogs needed an exam prior to approval of the medication and I had already had my pets exam done 3 months ago and paid a lot of money. So when I got there, I asked for a copy as I was mad at 1800petmeds and thought they were lying to me, as VCA kept saying they approved it and sent 1800petmeds the approval. So I get a copy of the fax they sent them and sure enough it said my dogs need an exam first. I tell her why the hell would you send them that and she looked in the computer and said I don't know why, but the doctor is saying you need another exam first. I said well how much more is this going to cost. $59 per dog. I'm like hell no, I paid that 3 months ago, I was about to leave and they said you can still get the prescription here, so I asked the price it was $160 for 6 pills, I asked do you match 1800petmeds and she said no, I was like well I have to buy them, cause I can't wait for an appt for another exam, I scheduled an exam and they couldn't get them in for several weeks. When I got home, I called around and found a local veternarian that charges half the cost, only $20 for exam per dog, the vaccines are half the price and they could get me in a few days later. So I called VCA and told them to cancel the appt, and I'd never use them ever and I would tell the world about their lies and way they do business. Scam to get me to buy from them and not give a prescription. I mean I can get a prescription for my contacts/glasses and then buy from an online retailer. Why not dog presriptions too. So sad...

This report was posted on Ripoff Report on 11/06/2015 08:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vca-animal-hospital/lacey-washington-98503/vca-animal-hospital-lacey-animal-clinic-frauds-overpriced-lies-unethical-lacey-wash-1266318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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