VCA Animal Hospitals VCA Promenade Animal Hospital Deceptive about costs and overcharges Lauderhill Florida

Total ripoff and a very bad experience - they lie about costs and their only interest is to keep you coming back in for more visits and try more medications for additional costs with no results.

One person tells me there is no cost for a follow up visit and then SURPRISE .... there is a cost. Not only a cost for the follow up visit, but more costs because the original medication didn't work. So now "let's try this" happens for additional costs.

And what was the vet's response when I told her that I was informed on my first visit that there wouldn't be charge for the follow up visit? "I don't get paid a dime either way - I'm on salary." Which translates to "I don't give a crap, I'm getting paid".

The vet technician was no better. The first thing she did was try to SELL me flea/tick prevention before I even spoke with the vet. I refused to sign her documentation for the order saying that I wanted to speak to the vet first. Why would I want to purchase the same medication that didn't work in the first place? 

What happened to the people that actually care for your animals instead of making a sale?

VCA Promenade Animal Hospital ONLY CARES ABOUT MAKING MONEY. And they will continue to up-sell you until the day your animal dies. Which will be soon if you continue your care with this company because they just don't care about your animal, as long as you have money to spend.