vdgamestore Order was never fullfilled and cannot contact anyone. Internet

I placed an order from a non-profit as we purchase and send out items for children with NF and brain tumors.  We wanted to add XBOX codes for a few of the children.  We placed this order back in April and have NEVER received the order even 4 months later.  The shipping tracking shows it never made it out to be shipped thought the post office was notified.  That is where the chain stops.  I have tried relentlessly to contact someone.  I cannot find any current numbers or locations.  I was able to find an email which I have send MANY emails to and have never received one response.  The payment was made through paypal and was completed.  I am very disgruntled that a company can continue to operate when it has a poor record and refuses to reposnd back IF you can managge to find a way to contact them.  I am appalled at their ability to run a company.  I hope no one gets trapped into this as I did.