Complaint Review: Verizon WIRELESS - BLACKBERRY STORM - NEW YORK New York
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- Author Confirmed
- Verizon WIRELESS - BLACKBERRY STORM 157-161 EAST 86TH ST NEW YORK, New York U.S.A.
- Phone: 917-492- 2583
- Web:
- Category: Lawyers
Verizon WIRELESS - BLACKBERRY STORM 9530 LIVES UP TO IT'S NAME ! JUST THAT " STORM" AND A HUGE STORM IT IS ! NEW YORK New York
*Consumer Comment: Write to Blackberry
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***** THE VERIZON'S BLACKBERRY STORM DELIVERS HUGE DAMAGING EFFECT TO IT'S OWNERS ! "THIS IS AN OUT CRY"
"RIP OFF - RIP" - Yep they got us "GOOD"! , SUCKERS ! REST IN PEACE - TO THE CUSTOMERS THAT OWNER THIS DEVIL CELL PHONE , "THERE SHOULD/ NEEDS TO BE A CLASS ACTION SUIT BEHIND THIS DEFECTIVE CELL PHONE MESS ! CAN'T NAV CUZ NO TRACK BALL, CAMERA COMES ON WHILE TEXTING W/O TOUCHING ANY BUTTONS ??? WOW ! OVER HEATS, BATTERY DON'T LAST FOR MORE THAN 2-3 HOURS TOP.
PHONE NUMBERS AND CALL LOG ERASES , I CAN ON AND ON AND ON !!!
"""""""""""""" SHAME ON VERIZON !!!!!!!!!!!!!!!!!!!!!!
IF YOU BRING THE PHONE BACK THEY INSIST YOU KEEP THE SAME PHONE DECLARING A SOFTWARE ISSUE WHEN IT'S NOT !!!!! IT'S ALL MECHANICAL DEFECTS !!! HELLO
THEN VERIZON FORCE AND SHOVES THE SAME BLACKBERRY STORM 9530 DWN OUR THROATS DECLARING THAT IN 30 DAYS WE VIOLATE A WARRANTY CONTRACT BY NOT WANTING TO KEEP THE SAME MODEL PHONE BLACKBERRY STORM 9530 , IF WE REQUEST ANOTHER CHEAPER BLACKBERRY " THE WORLD EDITION OR THE CURVE !!!!!!
THE d**n NERVE OF VERIZON !!!! "HOLDING US , THE CUSTOMERS AS HOSTAGES !
THEN THEY WANT ANOTHER $35.00 RESTOCKING FEE JUST TO EXCHANGE !!!!!
OH HELL TO THE NO ! I SAY WE SUE THEIR - VERIZON WIRELESS- MOBILE BEHINDS OFF .....
WITH A RECESSION AT A PEAK IN THIS COUNTRY ! WHY IN THE HELL WOULD WE THE PEOPLE THE PUBLIC THROW MONEY OUT THE WINDOW ???? WE DON'T AND CAN'T AFFORD TO JUST THROW MONEY OUT THE WINDOW ??? HUH , I DON'T THINK SO !
"VERIZON IS ACTING JUST LIKE ( GOV BAIL OUT ) CO "AIG" NOW !!! GREEDY PIGS !
MY BLOOD PRESSURE ELEVATED AND MY HEART MURMOR ACTED UP ETC... ,
AND I HAD TO BE RUSHED OFF TO THE NEAREST EMERGENCY ROOM BECAUSE I GOT SO SICK FROM EXPLAINING THEN ARGUING WITH THE MANGERS AND CUSTOMER SERV AGENTS AT THE NEW YORK STORE LOCATED EAST 86TH STREET !!!! I PAID $199.99 PLUS TAX AND THEN THEY ONLY WANTED ME TO TAKE ANOTHER PHONE THAT IS $99.99 AND NO STORE CREDIT FOR THE REST OF MY MONEY'S WORTH .... WE BROUGHT THE PHONE BACK AND COMPLAINED WAY BEFORE THE 30 DAY POLICY !!!!!
VERIZON IS GUILTY FOR NOT LIVING UP TO IT'S 30 RETURN-REFUND -EXCHANGE POLICY , THEY ALSO NEG TO CALL ME AN ER AMBULANCE WHEN I COMPLAINED THAT I WAS SICK , I HAD TO USE THEIR DISPLAY PHONES IN ORDER TO CALL 911 !
I WANT A LAWYER NOW !!!!!!!!
The fortress
New York, New York
U.S.A.
This report was posted on Ripoff Report on 04/19/2009 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless-blackberry-storm/new-york-new-york-10028/verizon-wireless-blackberry-storm-9530-lives-up-to-its-name-just-that-storm-and-444989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Write to Blackberry
AUTHOR: Tn - (U.S.A.)
SUBMITTED: Monday, April 20, 2009
There really is no need to write in all capital letters; however, to address your concern, it appears that the real problem here is with the manufacturer of the phone (Blackberry). Verizon did not make the phone or the software for the phone. If you are having concerns maybe you should contact Blackberry directly. A lot of Storm users experience the same problems with the phone, so when customers go to the store or call in- the reps are supposed to report the issues to Blackberry if it's more than one phone having the same issue then Blackberry reports back to Verizon with the resolution. And the resolution provided by Blackberry is that most of these issues will be fixed when the new software upgrade comes out.
As far as the return policy, it does clearly state in the customer agreement that YOU signed that you will be billed a $35 restocking fee if you choose to exchange to a different phone within the first 30 days. If you paid anything for the phone ($200), then you would get $165 back for your refund, and then you can buy whatever other phone you want to go with.
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