Complaint Review: VESTA - AT&T Prepaid Card Auto Refill - Portland Oregon
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- Author Confirmed
- VESTA - AT&T Prepaid Card Auto Refill 11950SW Garden Pl, Portland, Oregon U.S.A.
- Phone: 503-790-2500
- Web:
- Category: Telephone Companies
VESTA - AT&T Prepaid Card Auto Refill ripoff fraudulent charges poor customer service Portland Oregon
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I've owned the same AT&T prepaid calling card for many years. I used the auto refill plan through Vesta Corp without a hitch for most of those years. Several months ago, I acquired a long distance plan on my home phone and didn't need my calling card anymore. I called to cancel the auto refill plan.
In April, 2007 my credit card was charged to refill the card. I called again to cancel the service and was assured that I would not be charged again. In July, 2007 my card was charged AGAIN. After an hour talking with Vesta customer service people, I was informed that they have a strict no refund policy and I have no recourse on this situation.
I am furious and hope that this report will help others to be smarter about their choices.
Karen
Asheville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 06/21/2007 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vesta-att-prepaid-card-auto-refill/portland-oregon-97223/vesta-att-prepaid-card-auto-refill-ripoff-fraudulent-charges-poor-customer-service-port-255976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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