Complaint Review: ViaTalk - HostRocket - Clifton Park New York
- ViaTalk - HostRocket 5 And 21 Corporate Drive Clifton Park, New York U.S.A.
- Phone: 866-626-7150
- Web:
- Category: Telephone Companies
ViaTalk - HostRocket Outright RIPOFFS! According to BBB unsatisfactory record due to 100s of complaints Clifton Park New York
*Consumer Suggestion: Read the fine print, and don't assume something that isn't stated.
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I was a victim of Sunrocket, so we needed phone service in a hurry, quickly selected this company because they said Sunrocket approved them for immediate transfer of our phone numbers, and they said they would give us the same deal. Their new modem arrived, it was a used piece of crap, didn't work out of the box, I told them they already proved to be dishonest, as Sunrocket had NOT approved them I found out, they would not be able to port our number over immediately, & they for weeks, and weeks denied receiving my equipment, until I got the postal proof of delivery (The post office lost the proof for a month, but they'd delivered the device on the 3rd day after I sent it) When Michael still denied their receiving it, then I told him that I was going to file a mail fraud complaint against him, & he immediately said, "Oh, yes, that's right, you're the one who sent it by mail. I remember now. OK, We'll get the check right out to you." I never received the $90, it's been almost a year later & if u just go to this web address, you will see hundreds more of these complaints. I guess the cops are paid off too. (((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Mike
Fort Myers, Florida
U.S.A.
This report was posted on Ripoff Report on 03/01/2008 05:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/viatalk-hostrocket/clifton-park-new-york-12065/viatalk-hostrocket-outright-ripoffs-according-to-bbb-unsatisfactory-record-due-to-100s-313569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Read the fine print, and don't assume something that isn't stated.
AUTHOR: Laforge1701 - (U.S.A.)
SUBMITTED: Monday, June 09, 2008
When you go to the viatalk/hostrocket site I see nothing that states the hardware is to be new.
This is in NO WAY different than any cable modem or dsl modem you'd get for internet access. There is no guarantee you are getting a NEW product there, either.


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