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Report: #1241810

Complaint Review: Vibrant Stem Cell - San Diego California

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  • Reported By: Tammy Swearingen — Paola Kansas USA
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  • Vibrant Stem Cell 2150 Comstock Street #710370 San Diego, California USA

Vibrant Stem Cell Snake Venom Peptide Cream / Kelly Kelly - Talked over me, she looked aup my account when I told her I had 2 products to return that came in the mail to me, I had cancelled my account yesterday,San Diego California

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  Vibrant Stem Cell Snake Venom Peptide Cream / Kelly Kelly - Talked over me, she looked aup my account when I told her I had 2 products to return that came in the mail to me, I had cancelled my account yesterday, after much arguing about wanting it cancelled, they tried to tell me to double what I was using and kept talking over me, I insisted they either give me their supervisor or cancel it. Today when I called the # on the Invoices to get a return authorization like it tells me, a female named Kelly told me my account was canceled and that the product was mine, I kept saying I wanted a return authorization and she again stated the product was mine and that my account had been canceled, she then said , "have a nice day", and hung up on me.

     I paid shipping on 2 online trial offers for facial wrinkles.  A month later they send me a second jar of each and auto matically deduct it from my bank account, I called and cancelled the account 7/13/2015.  Today the 14th I called the number on the invoice to get a return Authorization like it said. I talked rto a lady named Kelly and she refused to give me a return authorization, she stated 2 times it was mine and my account had been canceled and I wouldn't recieve any more, told me have a nice day and hung up while I was talking.

This report was posted on Ripoff Report on 07/14/2015 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vibrant-stem-cell/san-diego-california-92171-0000/vibrant-stem-cell-snake-venom-peptide-cream-kelly-kelly-talked-over-me-she-looked-au-1241810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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