Report: #1415294

Complaint Review: vibrant threads store

  • Submitted: Wed, December 06, 2017
  • Updated: Wed, December 06, 2017
  • Reported By: Simon — Fortitude Valley Queensland Australia
  • vibrant threads store

    Fortitude Valley, Queensland

vibrant threads store vibrant threads store Have not deliverer my Jacket - took payment instantly 2 months later nothing! Fortitude Valley Queensland

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About two months ago I ordered a jacket, payment was instant.  Then have followed up multiple times to prompt emails but no real update.  Now the website is gone, no longer getting emails back.. Still no jacket!   was 60 bucks AUD. Refund or the jacket would be nice!

Similar emails to this all the time:

Thank you for contacting us and we're sorry to hear about this.   Once again, our apologies for the inconvenience.   We will coordinate with our suppliers regarding this to help us understand why no tracking information has been generated yet.   Don't worry, your order has now been processed for its final delivery.   Rest assured we will send you the tracking information the soonest.   Appreciate your understanding.   If you need further assistance, please let us know.   Thank you!   Best Regards, Mitch

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