Vichy Springs Resort Satisfaction NOT guaranteed -- no refunds -- no recourse Ukiah California

A true ripoff. The bubbly spring water is "tepid" at best, The tubs appear not to have been cleaned for decades, and the manager is unhelpful in the extreme. We had booked an overnight getaway, but stayed only 1 1/2 hours. In August, the tepid water might be refreshing -- stay away the rest of the year. The room was FREEZING, and the only heat was a portable electric heater. While my partner shivered under the covers in the laughably-small-for-the-price room, fully dressed, I discovered that the bubbly springs are too cold to be pleasant except in very hot weather, and that the hot-tub, while hot, was not the bubbly water we came for, and smelled strongly of chemicals. WE DECIDED WE WOULD HAVE MORE FUN AT HOME.

We made no use of these facilities, and did not get the "full breakfast" that we had paid for. The manager was unhelpful, giving no indication that he cared if we were satisfied or not. Their "policy" is NO REFUNDS without two weeks notice, even for services not received.

After an unpleasant discussion, we were given a certificate for a free SECOND day if we bought another (for $185). I have no desire to return, so this has no value for me -- maybe I'll give it to someone I don't like very much...

Force_five
San Francisco, California
U.S.A.