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Report: #772514

Complaint Review: Victor D'Aurio - tallahassee Florida

  • Submitted:
  • Updated:
  • Reported By: mike — st. louis Missouri United States of America
  • Author Not Confirmed What's this?
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  • Victor D'Aurio 2639 N. Monroe St. tallahassee, Florida United States of America

Victor D'Aurio PATLive is run by a SCAM Artist tallahassee, Florida

*UPDATE Employee: Misinformation

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Victor D'Aurio is the president of PATLive. They are a scam company. They charged my account $50 more than what it was scheduled to be. I understand that companies having billing issues. When I contacted PATLive to discuss the extra charges that had appeared on my account, they stated that those charges were overage charges. Overage Charges?!? I rarely use their lines with proof of that.

When I tried to communicate with there rep and explain what had happened, he stated there was nothing they could do! I was furious! I had even faxed them a copy of the usage I accumulated to show them that I have proof of staying under minutes. The President and this company would not return my calls and thought they could get away with this. FLY BY NIGHTS opereating out of there garage! I was able to take this to my bank and charge back reversing all charges against this fraudulent company. PATLive and Victor D'Aurio need to be shut down!

This report was posted on Ripoff Report on 09/02/2011 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/victor-daurio/tallahassee-florida-32303/victor-daurio-patlive-is-run-by-a-scam-artist-tallahassee-florida-772514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Misinformation

AUTHOR: PATLive - (United States of America)

POSTED: Tuesday, September 13, 2011

The information provided in this report is false. PATLive has been in business for over 20 years and has over 15,000 clients. Our collection practices are conducted in accordance with Fair Debt Collection Practices Act. We have an A+ rating with the Better Business Bureau. There is no current investigation of PATLive under way with the Attorney General. 

We apologize that you feel mistreated in any way. PATLive strives to provide excellent customer service. We researched your account when you reported the fraud. We have recorded phone calls of a person ordering the services and configuring the account. We then have more recorded calls where the same person called to report that the credit card was stolen and the account was set up fraudulently. It was obvious that the account was set up appropriately and the charges that were incurred for service were valid. We subsequently sent your information to collections and closed the account. 

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