Complaint Review: Vidanta Lifestyle
Vidanta Lifestyle Vidanta Vidanta Timeshares Vidanta Resorts BULLYING TACTICS Mexico Nationwide
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My girlfriend and I went to Mazatlan for a holiday at the beginning of May. We got a getaway from II and stayed at the Sea Garden. We were offered some very low end incentives (brunch, 10% off hotel purchases, 500 peso room credit and city tour) in exchange for going to an "Update." We spoke with one of the sales reps Trevor who was informative and respectful. We advised him of our previous experience dealing with Vidanta and that what was presented verbally always sounded like such a good deal but we could never get it in writing. His words of advice were if they will not give you what they are offering in writing then do not sign
anything. He proceeded to explain the benefits of the Vida Lifestyle Program. Everything which Trevor presented seemed reasonable and good and something that would fit into our lifestyle. I then asked him to see the contracts. He brought me the contract for the one month timeshare usage purchase and for the Vida Lifestyle Program. We took a quick review of the few pages of the two contracts and did not see anything that was represented to us verbally written in the contracts. Trevor stated that there was a more detailed contract and held his fingers up showing that it was about an inch thick worth of paperwork. I told him fine, I'm ready
to buy as soon as I can read your contracts. Since we are staying here for the week if you can give it to me I'll read it with in the next day or two and let you know if we have a deal. He stated that he did not know if that would be possible he then got up from the table. A few moments later a 35 year old man named DUCOTE ROBERT DONELY came to the table and said that my request to see the contract was only a tactic not to do the deal. I told him he was entirely wrong that I wished to read what I would be signing before I signed. He became very rude, belligerent, loud, uncooperative, contradictory and dismissive about my request and said
the only way that I could see a contract is if I did the deal and paid the money. I told him that that was ridiculous at which point he immediately stood up towering over me trying to be overbearing and overpowering. He was an absolute jerk and bully threatening me with "Open your mouth again and I will have security go to your room, pack your bags and physically remove you from the property immediately." At this point my girlfriend and I stood up and I said I have never heard of such a thing and like a little child DUCOTE DONLEY said "go ahead go ahead say another word. I would enjoy nothing better than having you thrown off
of the property." We turned around and left the presentation room. The first representative Trevor stated that the programs that were being offered were different because they were now doing business in America. I'm not sure yet of this statement but I'm going to enquire further to see what remedies civil and criminal can be levied against this bully DUCOTE DONLEY. WARNING TO ALL. Stay away from VIDANTA and this very immature and unprofessional little boy. They represent they are not like other timeshares but in reality they are worse. Heed the advice their representative gave to us. "IF THEY WILL NOT PUT IT IN WRITING DO NOT SIGN ANYTHING."
This report was posted on Ripoff Report on 05/23/2017 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vidanta-lifestyle/nationwide/vidanta-lifestyle-vidanta-vidanta-timeshares-vidanta-resorts-bullying-tactics-mexico-nati-1374993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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