Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1408703

Complaint Review: VidCurator - Internet

  • Submitted:
  • Updated:
  • Reported By: Frank — miami Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • VidCurator Internet USA

VidCurator -JVZoo - VidcurtorFX Beware VidCurator Does Not Offer Refunds And Software does not do what is represented to do Unknow Internet

*Author of original report: Is There Any Consumer Protection

*Consumer Comment: Refund policy is available prior to purchase

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Buyer Beware of VidCurator 

 

I bought VidCuratorFX for $67.00 on a Friday afternoon came back on a Monday to try to desifer the product and it didnt work as represented. I asked for refund and this is what they responded

a) we dont do refunds

b) want to transition to another procut

 

My Question is if the first product dsnet work

what makes that other products work. 

First Message

VidCurator Wrote
 
Hi Frank,
 
I'm sorry to hear the software is not what you thought it would be.  Unfortunately this is not a 'buy and try' product and we're unable to offer refunds for this reason.  The refund policy is available on the sales page prior to purchasing.  If there's anything we can do to assist you with using the software, please let us know.
 
 
Kind Regards,
 
Bonnie
Customer Support, Vega6
 
Then They Wrote Second Message
 
Hi Frank,
 
The refund policy is very clear and is available for you to read prior to your purchase.  
 
I'm not able to offer a refund on this, but I can offer you another product instead.  Please let me know which of these works best for you.
 

Lifetime Access to VideoReel Commercial

videoreel.io/sales

o

Lifetime Access to SharpSocial Platinum Account

http://sharpsocial.io/sales/platinum

Let me know if this works or if you need further assistance.

 
 
Kind Regards,
 
Bonnie
Customer Support, Vega6
 
 
 

This report was posted on Ripoff Report on 10/26/2017 08:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vidcurator/internet/vidcurator-jvzoo-vidcurtorfx-beware-vidcurator-does-not-offer-refunds-and-software-doe-1408703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Is There Any Consumer Protection

AUTHOR: - ()

POSTED: Friday, October 27, 2017

VidCuratorFX is demining my purchase of their product, what ever happened to “Customer Service” apparently not with VidCuratorFX , if they do this to me then what will they do to you. Here is my beef I wanted to try of VidCuratorFX software to see if that their claim that the auto generated video component will help you make hundreds of videos with a click of a mouse. When I did that it just sniped images off of Google without regard to ownership said image property (this is another infringement issue that I will use as an arrow in my quiver, but for a later time).

But lets focus on the software gathering up any image with reckless abandonment to non-conforming images that you have to go through manually to select the right video pic (not even close to VidCuratorFX representation).  Bottom line is this, the software nor does the company cares about the consumer, for pete sake their "Knowledge Base" is empty, not one byte of information.

The software is a scam, to get unsuspecting, inexperienced digital marketers to be separated from their money. Like a valet that states"Not Responsible For Damages To Property" because having a sign or displayed to  " VidCuratorFX Purchase Policies" does not trump over "Consumer Rights" so I state" Buyer Beware of VidCuratorFX" Buy It And You're Stuck With It. Perhaps the owner is tired of giving back refunds from all the request that are similar to mine.   

 

Respond to this report!
What's this?

#1 Consumer Comment

Refund policy is available prior to purchase

AUTHOR: annonymous - (USA)

POSTED: Thursday, October 26, 2017

I totally get the feeling of being ripped off, but let's get real here.  If the refund policy is posted prior to purchase, then it is up to us as consumers to actually READ that policy prior to buying it.  From what I can see, your issue is not that the software doesn't work, it's that you decided you didn't want it. I believe you left out this section of your complaint: the software is not what I thought it would be and I have no use for it, therefore I am requesting a refund.  

Well, I also see their refund policy is posted prior to buying.  The consumer has just as much responsibility in researching before you buy as the owner does in following their policy.  My recommendation...READ and do your due diligence PRIOR to making the actual purchase. 

If you buy an item online on clearance that has a no return policy, you wouldn't be able to cry ripoff just because you changed your mind after you purchased it.  In my honest opinion, you give consumers a bad name and this is why companies start raising their prices.  You're costing support hours and raising hell because YOU failed to read a refund policy prior to purchasing. 

If you have this much time on your hands, perhaps you should spend that time doing some research on what you purchase rather than having buyers remorse and blaming the company for your ignorance.  And really what is this?  A $20, $20, $40 dollar product?  Would you have bought a $1000 product without knowing the refund policy first?  You should really get a clue here and realize that you shouldn't take out your own decisions you regret on a small business that has been clear with their policy. Stop wasting peoples time.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now