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Report: #522680

Complaint Review: Vidio Professor - Denver Colorado

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  • Reported By: Helen — Mercersburg Pennsylvania United States of America
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  • Vidio Professor 2590 W 2nd Ave, Unit 15 Denver, Colorado United States of America

Vidio Professor gave me the best learning experience I have ever had Denver, Colorado

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I just got billed $189.00 for the second time for my "free cd' from the learning professor. Free costs a lot more now than what it used to.

The customer service representative that I spoke with told me that their policies are clearly stated on their website. I did not go to their website looking for the "free cd", I was directed their through a link because I was concerned about loosing my job and was doing research to see what was out there.I don't remember reading that I would be charged $189.00 for a free cd. When the second package came, I knew something was wrong and returned it right away marked "return to sender". I did not know it was $189.00 wrong. The customer service representative said they did not receive it yet and I only had 30 days for it to be returned to them or I would have no option to recover my money. I sent it back 4 days after I received it.

I don't remember any of the things the representative said was on the web page. I do remember being concerned about being layed off at the company I work for. I do remember thinking that this free cd might give me a boost in computer knowledge if I had to get a new job. I did keep my job so I did not even use the cd.

Is the company wrong? Was I stupid? I am not sure but I do know one thing, "People should avoid the Video Professor at all costs". The one lesson that you are sure to learn is do not trust the video professor.

The customer representative is very well versed on what to say when asked about the questionable practices of this company. I'm thinking that's because they must get a lot of calls about their $$189.00 free cd or at least the billing of $189.00 for their "free cd''. I don't know if they are committing fraud or not, but it sure feels like I've been had. 

I will tell everyone I know and come in contact with that avoid them at all costs and if you can't then engage a lawyer, because they are going to take your money.

This report was posted on Ripoff Report on 11/11/2009 04:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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