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Report: #1319549

Complaint Review: VIP Auto Body & Collision - Coldwater Michigan

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  • Reported By: Jennifer — Coldwater Michigan USA
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  • VIP Auto Body & Collision 360 S Clay Street Coldwater, Michigan USA

VIP Auto Body & Collision CUSTOMERS BEWARE! 10 day job turns into 3 month + Nightmare! Coldwater Michigan

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CUSTOMERS BEWARE!!!!

10 day job turns into 3 month + Nightmare!

After recently moving into the area and hitting a deer I didn't know where to send my vehicle for repairs. This company caused a $6,500 job to end up with a final bill for repairs totalling almost $16,000! They managed to not only burn up/ruin my transmission but they also cracked my windshield. The owner of VIP Auto Body & Collision admitted to me that parts that should have been on my vehicle which I was told was ready for pick up, were in fact still in boxes on the floor when he returned from vacation. I was also promised that I would be reimbursed $200 for a rental car that was needed when my vehicle still wasn't done the second time it was promised, however, I have yet to see a check from them. But they did find the time to send me a letter demanding $55/day for inside storage while I tried to figure out what to do with this now depreciated vehicle. Even with my vehicle back I still have both body and mechanical issues that I need to have repaired elsewhere. 

This report was posted on Ripoff Report on 07/29/2016 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-auto-body-collision/coldwater-michigan-49036/vip-auto-body-collision-customers-beware-10-day-job-turns-into-3-month-nightmare-c-1319549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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