Complaint Review: VIP Auto Parts Stores - Rockland Maine
- VIP Auto Parts Stores 137 Camden St. Rockland, Maine U.S.A.
- Phone: (207)596-0889
- Category: Auto Parts
VIP Auto Parts Stores: Fail to honor warrantees!
*0: VIP COMPANY PRESIDENT INTERVENES!!
I took an alternator to the Rockland,Maine VIP outlet,with slip
in hand,for an alternator I purchased 2 years ago.I simply wanted an exact replacement for the very same vehicle I'd originally purchased it for.I was told what I'd brought back was not their unit.In short,they would not accept the unit they had sold me.
Subsequently,I stopped into an Auto Zone store to inquire about their products.I mentioned VIP's lousy treatment of a customer like me who had been loyal to them for the past 8 or 9 years,having spent several thousand dollars average for each of those years!!
To my absolute astonishment,the manager said to me,"We honor VIP warranties because our customer service begins where VIP's ends"! I couldn't believe it!! I left the Auto Zone store with a replacement alternator,compliments of a VIP COMPETITOR!!!!!!
THANK YOU AUTO ZONE!!!!!!!!!!!! Those same 4 or 5 thousand dollars will now be spent at Auto Zone each year,now.Eat your hearts out VIP jerks!! Yes,you Eric!!!
This report was posted on Ripoff Report on 10/17/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-auto-parts-stores/rockland-maine-04841/vip-auto-parts-stores-fail-to-honor-warrantees-3614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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