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Report: #331086

Complaint Review: VIP Petcare Services - Windsor California

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  • Reported By: Fremont California
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  • VIP Petcare Services 10342 Old Redwood Hwy Windsor, California U.S.A.

VIP Petcare Services - Northern California Mobile Animal Clinic over vaccine animals for monetary gain All Over Northern California California

*REBUTTAL Owner of company: question about rebuttal

*REBUTTAL Individual responds: vip petcare rebuttal

*Author of original report: Video of the puppies 1 day prior to getting over vaccinated

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It is very unfortunate that many Veterinarian over vaccinate animals for monetary gain.

On April 06, 2008, VIP Petcare Services sold me a vaccine package that resulted in the death of both of my three month old puppies. I went to VIP Petcare Services weekly mobile clinic at Petfood express to get them de-wormed and was pushed to get the puppy pack which included, 5in1(DAP+Parvo), Cornona, Bordetella, and Roundworm Deworm. After showing their representative my pets medical and vaccination records, I told her that my puppies would not need their second set of 5in1 just yet as they were just vaccinated on March 20, 2008. She then ensured me that it was almost time and that they would be fine getting another dose early. The representative then asked me to go pay at the register and got my vaccine ready for the pups. It was not until after the shots were administered that she handed me the paperwork and told me about the possible reactions that could occur.

The day after getting vacinated, both puppies got really sick. On April 9th 2008 I notice my puppies started to cough I called VIP Petcare immediately about it. I was informed by another representative that based on my description, it sounded like a reaction from the Bordetella vaccine and that it was normal. As conditions worsened, I posted a review on Yelp about VIP Petcare, sharing my experience with the vaccine and services. A few days later I was contacted by another VIP Petcare representative, Mr. Devan Paddock. He offered to reimburse any medical fees I incurred as a result of the vaccination. However, after learning that my vet bills is over $4000, he is now declining his offer to pay back all the damage I have sustained, claiming that my puppies were probably already sick.

Not only is his statement insulting, it is insensitive after having just watched two puppies that I have grown attached to suffer so slowly before having to be put to sleep. In addition to medical records given to me by licensed Vets before the vaccination occurred, I have testimonies by other Veterinarians stating that my puppys reactions can be from the Bordetella vaccine, a combination of all the vaccines given through the puppy package, or over vaccination (VIP gave my puppies the 5in 1 vaccine after only 17 days from the last time this vaccine was administered). Also, I was advised by other veterinarians that it is in the best interest of small dogs to have their vaccines spread out over a period of time. And I also have record of Mr. Santana (PR Manager) telling me that the Bordetella is generally not necessary for house dogs unless they are going to be bored at Kennels. I also have testimonies from other VIP Petcare clients that have had a similar problem withVIP Petcares sales tactic. Lastly, I also found out the girl who pushed the puppy pack is neither a Veterinarian nor a Vet tech, she is a VIP Petcare cashier and have no business giving medical advice. Their organization has a record of over vaccinating animals for monetary gain. I would like Channel 7 to cover this story to warn other pet lovers the danger of over vaccination and & unethical business practice of VIP Petcare services (happypet.com). Please contact me for more detailed info regarding this case.

Sasa l
Fremont, California
U.S.A.

This report was posted on Ripoff Report on 05/07/2008 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-petcare-services/windsor-california-95492/vip-petcare-services-northern-california-mobile-animal-clinic-over-vaccine-animals-for-m-331086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

question about rebuttal

AUTHOR: Carl - (USA)

POSTED: Tuesday, February 28, 2017

I see this complaint against VIP Pet Care.  I am also having a problem with VIP Pet Care but am still trying to to work it out.  My questionb is, why is there no name attached to the rebuttal to the person who complained about VIP Pet Care?  All I see at the top is:  "Author-Chief USA".   That tells me nothing.  Chief of what?  Who is rebuttibng this woman's claims against this company.  Al I said, I am having problems with the same company.  I will be psting my complaint if is not resolved by tomorrow.  I paid $80 for a prescription for my dog 72 hours ago and am not being allowed access to what I paid for. 

Carl

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#2 REBUTTAL Individual responds

vip petcare rebuttal

AUTHOR: Chef - (U.S.A.)

POSTED: Saturday, August 02, 2008

Sasa sasa sasa..I see your notices everywhere. Everytime I read one I get a little bothered. I'm sorry you lost your babies. I would die if I lost my boy bijou.
BUT..here is my complaint. You seem to be complaining that vip talked you into more shots than necessary. You constantly talk about how they talked you into this. You should know what your doggie needs. You can find all this info on the internet. And then when I read that you got the dogs shipped from the far east. Heck...perhaps you should take a little responsibilty in this whole matter. Maybe you should put your energy into a little rescue pup!
By the way...I pay big bucks for my vet but every year I go and get Bijou's heartgard test and medication for an incredible price and have never had any problems.
It's so easy to blame other people...take charge of your own choices.

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#1 Author of original report

Video of the puppies 1 day prior to getting over vaccinated

AUTHOR: Sasa l - (U.S.A.)

POSTED: Wednesday, May 07, 2008

This video was taken 1 day prior to the vaccination. They were alert, playful and eating normally, their health took an immediate 360 after VIP Petcare administered large dosage of unnecessary vaccines to them.

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