VIP travel Reservations No dates available Port Orange, Florida

I thought I was getting 2 free roundtrip tickets to the continental US and a free rental car.  I followed all of the directions EXACTLY as they were given.  We submitted our dates for travel 60 days and advanced and just recently told there is no availability.  I don't understand how- 60 days in advance to and from major airports, there is no availability?  We are willing to be flexible with dates- willing to pay a little extra- I just don't understand.  It seems like maybe this is standard protocol (especially from what I have read online) for this company?  We have never been to New York and were really looking forward to this trip- yet our dates have been rejected.  So, so disappointed.  They seem to not be willing to work with me at all.   I just don't understand.  I think I am going to contact the tv station that aired this story and see if they can help.