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Ripoff Report | VIP Travel soluti Review - Valencia, California
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Report: #1251861

Complaint Review: VIP Travel solutions - Valencia California

  • Submitted:
  • Updated:
  • Reported By: Rubyann (Rae) Waltman — Riverbank California USA
  • Author Confirmed What's this?
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  • VIP Travel solutions 25230 Avenue Standiford Valencia, California USA

VIP Travel solutions ,Gunther, Travel Services Valencia California

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On September 9/17.14, my husband & I attended a seminar given by VIP Travel Solutions, and signed up for their membership.   However, after discussing it further at home, we decided that it was not a good financial decision for us.    On 9/20/14, I called the company about canceling the contract, and I was advised that my called, and all information would be referred to the "sales dept." & I would be contacted within 48-hrs.  When I was NOT contacted, Icalled again and the phone number was disconnected.

To be on the safe side, I contacted American Express, the card I had used to charge the membership fee of $548.00....and was told the charge had not "come thru" & that it would be flagged to not pay it to the merchange.  Again on 10/4 spoke to "Randy" at Amex....I was told the same thing....then the charge appeared on my next billing, so I called Amex AGAIN,  10/11/14, spoke to young man named Bryan, who ASSURED me that the transaction had been voided per my request.......NOTHING....NOTHING....NOTHING!  The transaction did in fact go through, even after I was repeated disputing it since they had told me it would be processed....in fact, after one year of my documentation, I was also told by AMEX, they had tried to contact VIP, and the number was, in fact, disconnected!!!!

So, up date,:I received a letter from the Monterey Financial Services, Inc. 4095 Avenida De La Plata,  Oceanside, Ca. 92056, advising me that they have been assigned my account for collection of Annual Dues of $299.00..  In looking over the contract, it plainly states that I have the right to cancel participation in their program within 5-business day, which I did, but no one returned my call; that I would be provided with "advanced notice & statement for upcoming renewal, which I have NEVER received ANY contact from this company since 9/17/14, and that it clearly stated they have the right to deny use of the membership, and that I would have to pay $299.00 for "REINSTATEMENT"!  

 

Thank you

 

 

This report was posted on Ripoff Report on 08/30/2015 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-travel-solutions/valencia-california-91355-1212/vip-travel-solutions-gunther-travel-services-valencia-california-1251861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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