ViralStyle not honor my return Tampa FL Florida

I ordered a shirt for my six year old because he loves Fortnite and I ordered the shirt in red. When I received the shirt it was PINK. I looked at the invoice which had PINK in the description but I went back to the shirt online and there was not a option to get the color PINK so I was unsure why I didnt get the red shirt I had selected. I provided proof and screenshots of the color options and was told by Bryan G I couldn't get a refund. 

I looked up the reviews on this company and saw the dismal reviews about people ordering one thing and getting another!! That should've been a red flag for me but clearly something is wrong with their site and they will not honor or admit to any wrongdoing to keep from returning customers money when it appears to be their fault. 

Dont ever buy from this company!!! EVER! You can never get a live rep on the phone but someone always emails you. Now I have an upset six year old boy that wanted a red shirt but was given a pink one! SMH