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Report: #1064629

Complaint Review: Virgin Mobile Broadband2Go - Internet

  • Submitted:
  • Updated:
  • Reported By: Patricia — PHILLIPSBURG New Jersey
  • Author Confirmed What's this?
  • Why?
  • Virgin Mobile Broadband2Go Internet USA

Virgin Mobile Broadband2Go does not provide 4G service as advertised & sold Internet

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Purchased Virgin Mobile Overdrive Pro6DB  & $120.00 Top Up card on June 26,2013......set up and activated account...was supposed to have unlimited 4G service  @ $55.00 per month.......could get no service at all...called every day ut got no service or refund..... had no service until 7/1 and only get 3G service...now they say only 3G service is available and only 6GB for $120.00.....this is crazy..I wanted this connection for easy with business but in less than  5 days they say I have used most of the 6Gb allowed....

how can advrtise & sell 4g service @$55.00 for unlimited use and then claim they do not have it in this area...whn buying thr wifi unit & top up card they said it was available....

This report was posted on Ripoff Report on 07/05/2013 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile-broadband2go/internet/virgin-mobile-broadband2go-does-not-provide-4g-service-as-advertised-amp-sold-internet-1064629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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