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Report: #399907

Complaint Review: Vista Printing - Internet

  • Submitted:
  • Updated:
  • Reported By: Ventura California
  • Author Confirmed What's this?
  • Why?
  • Vista Printing www.VistaPrint.com Internet U.S.A.

Vista Print On going monthly charges appears on my Debit Card after a one time order of business card Internet

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I went to www.VistaPrint.com to order their free 250 business cards (paying just the shipping charge); however, I ordered other printing materials since the deal is reasonable. I received the merchandise with no problem but somehow they kept on charging $14.95 each month for 4 months until I caught it.

I called the company and complain that I did not authorize the $14.95 transactions. They claimed that I have agreed online while filling up the survey form to subscribe on their service for free for 7 days and after that I would be charged if not cancelled. I cannot confirm if I did or did not subscribe but for sure that was an elusive business practice, tucking in an agreement to subscribe in a lengthy survey form.

After threatening them that I will report this incident to the State Attorney and possibly find an attorney willing to do a class action suit, the customer rep finally offered me a full refund of all the illicit charges they made against my debit card.

Vista Printing is providing good printing services and it's a shame that they have be involved in a scam like what I have experienced.

Dj solo
Ventura, California
U.S.A.

This report was posted on Ripoff Report on 12/10/2008 12:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vista-printing/internet/vista-print-on-going-monthly-charges-appears-on-my-debit-card-after-a-one-time-order-of-bu-399907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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