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Report: #1390426

Complaint Review: VitaXSlim - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Duped — Albuquerque New Mexico USA
  • Author Confirmed What's this?
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  • VitaXSlim PO Box 24567 Santa Ana, California USA

VitaXSlim Soniccoffee MegaBodyTrimz Supermaxgarc To return during trial period, restocking fee of $30.80 will be charged. Asked I wait until 2 days before the 30-day period to cancel account. Learned product would be charging me $86 a month per product! No way to prove I was calling to cancel trial. No statement in package. No return policy. Santa Ana California

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Daughter saw and ordered online on FB using my card. Charged $12.85 shipping. Received "klen coffee cleanse"" and "VitaXSlim Garcinia Cambogia".  No statement in package. No return instructions. Called # on credit card statement. 

I called on day-4 of 30-day trial. I was told "restocking fee" of $9.95 each  plus shipping - total $30.80. She advised me to "keep the products" and wait until day-28 to cancel.  I wanted to cancel now so no further charges would be on my card ($86). She said she would "extend" the trial period and for me to call in another month! 

After checking "terms" on similar websites, I found the "subscription" would be $86 per month! I have no way to prove I am calling to cancel the "trial" and had no place to return it. Searched the return address on package and found multiple sites also complained about on ripoffreport.com as NOUVEAU.  No way to prove I called to cancel.

This report was posted on Ripoff Report on 08/04/2017 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vitaxslim/santa-ana-california-92799-4567/vitaxslim-soniccoffee-megabodytrimz-supermaxgarc-to-return-during-trial-period-restockin-1390426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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