Complaint Review: VividSeats LTD - Internet
- VividSeats LTD Internet USA
- Phone:
- Web: vividseats.com
- Category: Ticket Sales
VividSeats LTD Unclear regarding additional charges until after they get your credit card information. Internet
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I purchased concert tickets from VividSeats online on 12/10/2014 for a Billy Joel concert on 2/18/2015. They added a service charge of 92.70 plus a $5.50 download charge which was not made clear until after they received my credit card information. I immediately contacted VividSeats within a minute of seeing the checkout page to say I was not aware of the service fee and wanted to cancel the order. They said it was and too late because I had agreed to make the purchase.
Buyers should be aware of this practice. VividSeats LTD should be clear about the additional charges and have buyers agree to them before they give their credit card information.
This report was posted on Ripoff Report on 12/10/2014 08:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vividseats-ltd/internet/vividseats-ltd-unclear-regarding-additional-charges-until-after-they-get-your-credit-card-1194590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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