VL Health Shop Volcan Health Charge my credit card TWICE without authorization Scottsdale Arizona

 I responded to an add about a face cream which is supposed to minimize wrinkles. I was only supposed to be charged $.99 for the little sample and $3.95 for shipping. Both charges appeared on my credit card and I received a small sample serum in the mail. After two weeks an unauthorized charge for $69.95 showed up on my credit card that I used for ordering the sample. I called VL Health to ask for the charge to be refunded as I did not order anything additional or received any other product except for the sample. The rep on the phone informed me that I was enrolled in auto billing where I will be charged $69.95 once a month until I cancel. Cancel what? I did not order anything or authorize VL health to put an reoccurring charge on my credit card. The VL Heslth rep said that I was enrolled in auto billing even though I informed him that there was no mention of any programs Zi would be enrolled in when ordering a sample originally.

The rep was not helpful at all and told me that they cannot give me any refund back. I of course said that this is outrageous and that I will dispute this unauthorized charge with my credit card company. I also specifically asked the VL Health rep on the phone to CANCEL my so called 'subscription' which I have never authorized or ordered and the rep on the phone assured me that it was cancelled that day. Sure enough I had yet another charge gpr $69.95 a few weeks later on my credit card. I called again VL Heslth again and complained and they finally cancelled my subscription as I got a notification email after the call. As for the second charge it was in pending status on my credit card so the credit card company was able to block the second charge before it went through. This time around I cancelled my credit card as I did not want to take any chances with this company ever again. This is clearly a SCAMso beware consumers everywhere.