Complaint Review: VMBC Tracfone - Irvine California
- VMBC Tracfone 8105 Irvine Center Dr. Suite 900 Irvine, California United States of America
- Phone: 714-437-0600
- Web: www.vmbc.com
- Category: Telemarketing Companies
VMBC Tracfone Tracfone VMBC VMBC Fraud Company Tracfone Irvine, California
*Consumer Comment: Jesse think he is a genious
*UPDATE Employee: Giving "Jesse" a Heads-up!
*UPDATE Employee: Jesse Crowe flipping out
*UPDATE EX-employee responds: Read More about Jesse's Scams
*UPDATE Employee: about VMBC and security
*UPDATE Employee: Get a Life
*UPDATE Employee: Get a Life
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This company VMBC has had to pay large amount of money in fines to Government of USA for violating DO NO CALL list. They call peoples homes many times over and over with no permission and send also text message to their cell phones with publicity advertisements. Then they take the phone numbers from one company and sell them to another company like a phone number list. Somebody in the government should control this company for illegal practice.
They have a phone number for the USA on the website www.vmbc.com but its actually a VOIP telephone that rings in Argentina office. Jesse Crowe is the owner he is from Laguna California lives in a big house and driving a porsche car and have his office in Buenos Aires in Argentina to hide the money. He hasnt pay any taxes in USA and no taxes in Argentina where he is hiding his money.
When the government in USA make him pay a fine of 3 million dollars he was in court he say he cant pay and they lower the amount to 180 thousand. But he have the money to pay hiding in Argentina in a bank and some in Uruguay also. Now he open up a call center for a company call Tracfone for cell phones in USA but also in office he has in Argentina. Pays about 400 per month for full time job and very awful place to work.
But no complaining aloud because the manager Maria Clara Bravo is his girlfriend and she fire you if you say anything. I was working there and she got mad when I went to the bathroom said too many times. Also they sell social security numbers for people who are customers of tracfone by internet and laugh say all american people is stupid. The address on website of VMBC is not really an office just a post office box for Jesse to look like he have some company in USA but no he doesn't all is hiding in Buenos Aires Argentina. In Argentina Buenos Aires office is Montaeses 2180 in Belgrano neighborhood.
Here is link government website to explain about fine he has to pay: http://www.ftc.gov/opa/2008/01/tmark.shtm
This report was posted on Ripoff Report on 08/31/2010 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vmbc-tracfone/irvine-california-92618/vmbc-tracfone-tracfone-vmbc-vmbc-fraud-company-tracfone-irvine-california-635966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#7 Consumer Comment
Jesse think he is a genious
AUTHOR: Jose - (United States of America)
SUBMITTED: Thursday, September 30, 2010
I have had the terrible experience in sitting in meetings with this guy, Jesse Crowe. He is the most self absorb and self praising person you will ever meet. He thinks that he is the only person who matters, that what he says is the only truth. His meetings are just him talking about himself, what his ideas are, what he thinks, nobody else is as smart as him and that is the whole conversation.
He is one of those people with a big ego and thinks he is a genious that he move his company to Argentina, and pay very low salarys, treat us with disrespect and scare tactics.
He also thinks he trick the government of USA, that they were making him pay a fine of 3 million and he negotiated to 180 thousand saying it is impossible for him to pay the 3 million. Well we reported him to the government for an investigation, we think he can pay the 3 million, he has a big house and is driving a porsche car.
The tracfone business is a goverment run program for people in the USA. Jesse like to say he is repsonsible for it, but he is not and not his company VMBC either. Tracfone is using his company to help run the program, but it was created by goverment of USA and NOT BY JESSE CROWE.
Jesse Crowe is profiting from Tracfone, by using call center in Argentina paying low salarys.

#6 UPDATE Employee
Giving "Jesse" a Heads-up!
AUTHOR: Robin - (United States of America)
SUBMITTED: Monday, September 20, 2010
I know your name isn't Jesse but I do know you have some bad dudes on your tail. I have info about it because I'm part of the project, but agree with you wholeheartedly.
Here is the hotline they set up for folks to report you (310) 300-0272
Crazy stuff!

#5 UPDATE Employee
Jesse Crowe flipping out
AUTHOR: Jose - (United States of America)
SUBMITTED: Sunday, September 19, 2010
This report is making Jesse Crowe totally flipping out. He is wanting to know who is writing all of this things about the company on the website. He say to some of us that if not for him nobody in this office would be working in any jobs.
Truth is, we are thankful to have jobs, like any kind of people, but we are not bowing down to Jesse Crowe or Maria Clara Bravo because they give us jobs. We work and get paid not very much money for this work. Is a two way street as they saying goes.
Jesse Crowe is saving lot of money by having his office in Buenos Aires Argentina. Our salary is about 400-500 per month (if you are friends with Maria Clara you get the 500) and if we work in USA our salary would be 5 to 6 times this salary. That is a fact.
Yes is true that Jesse payed fines to FCC. He can not deny this because it is in the news. When Jesse comes to Buenos Aires he should treat us with more respect because he is able to make all of his money because thanks to Argentina. He will not make as much money if he have staff in California where he is living.
At VMBC when you work there it is very difficult to get ahead because the manager only helps her friends (Maria Clara Bravo) and everybody else gets treated like junk. This is typical in Argentina that only friends of the managers can get certain privilege, but we thought working for a USA base company things would be a little bit difference, but actually they are not.
So I am not saying that VMBC is all bad but when Jesse Crowe is around everybody is always afraid because he has a history for being so mean and demanding.
VMBC good points: In good neighborhood, modern building, give free hot water for mate, young staff
VMBC bad points: Nepotism, low salary, have to listen to Jesse Crowe speaches, no supplies, have to bring my own pen, no instructions from managers you have to figure things on your own

#4 UPDATE EX-employee responds
Read More about Jesse's Scams
AUTHOR: Mary - (United States of America)
SUBMITTED: Thursday, September 16, 2010
Dont pay attention to Adri-Ocala, he is only trying to protect his job or was told by Jesse or his goons to respond and hide the truth. He is making lots and lots of money for selling information to everyone and probably sold my information too. It seems like you have a lot of information on this guy, maybe we can put a legal action against them and make money just like they did from us. Are you interested?

#3 UPDATE Employee
about VMBC and security
AUTHOR: Roberto Rodas - (United States of America)
SUBMITTED: Thursday, September 16, 2010
I'm a current employee at VMBC. In the history of the company, only 2 people left KICKED IN THE B, and the person writing this report is one of them. The name does not really make a difference, so I will not mention it, but I will enumerate the various reasons why he was a problematic employee;
1. Dirty (his clothes used to smell really bad).
2. Non hygienic while using common spaces (the bathroom was left in a very bad shape every time he used it).
3. Misusage of common spaces (breaking and marking desks, walls, etc).
4. Stealing common goods (several things were disappearing while he was here, including light bulbs, coffee packs, sugar packs, keyboards, headsets)
5. Installing key loggers on others PCs (for then to steal passwords and check private emails and conversations).
6. Fighting and having trouble with his pairs and superiors.
The list can continue forever, but it does not make any sense to keep on wasting words on a despicable person. He is the kind of human that believes that everybody is against him, without realizing that he is causing that to his surroundings. About VMBC, I will describe it in several parts.
Human Resources;
VMBC is company that offers a friendly environment to their employees, by providing comfortable desks, last generation DELL computers, recreation activities, full equipped kitchen and it is located in one of the best neighborhoods. The company offers diverse programs and features, which are only comparable to high standard companies (Google for example).
Work from home; people that demonstrated to be trustable and self-sufficient, have the option to work from home, with full connectivity, as many times as they need it.
Flexible Shifts; you can switch your schedule according to your personal daily needs, as long as you are fulfilling shift and duties assigned.
Annual Bonus; employees that are fully committed to VMBC, get, once a year, a bonus that is the equivalent to up to 6 TIMES their salary (and salaries are very generous, over the media for any other company that handles the same LOBs). High Qualified/trained Supervisors and Managers.
Training Programs paid by the company, during business hours (English, Programming, etc.)
Travelling opportunities; constant opportunities to travel abroad, for different work activities in diverse countries.
Excellent Paychecks.
Outstanding Human Treatment.
Relax Section; all employees have access to use the relax section, that consists on an XBOX360 and a FULL HD LCD TV. This is meant to reduce stress amongst employees.
It is of public knowledge, that VMBC had trouble with the FCC in the past (please think of one Telemarketing company or campaign that DID NOT HAVE TROUBLE WITH FCC), and the link on the report is accurate. However, VMBC has improved and modified the security policies, dialing rules, employee policies, DNC records and infrastructure, to such a point, that now is 100% compliant with FCC rules.
In fact, VMBC runs a very important program that administers taxpayer funds in benefits for the low-income population. Do you think that the FCC would trust a non-compliant company with such a business?
Security and Compliance;
VMBC has recently obtained the American Teleservices Association's Accreditation of Compliance, which certifies that all our OUTBOUND-INBOUND communications and policies are 100% compliant with current US regulations. In regards to Personal information, there are no full SSNs being required to customers. Only the last 4 digits and the DOB, and both are kept on a secure, encrypted database, that is not even reachable by Query. Employees DO NOT HAVE ACCESS to personal info massively and all info is securely stored. Our client makes sure to audit us on a regular basis.
Human Factor;
In regards to Jesse Crowe, yes he drives a Porsche, he is winning money (does anybody creates a company to lose money?). Jesse Crowe is a smart business man, who believes in incorporating new technologies and embracing new communication styles as Ive never seen before on any other company I worked for. HE BELIEVES IN HIS TEAM, and he is very generous with all the employees that deserve it. He also collaborates with several non-profit and charity initiatives with money and donating employee hours in community service.
Clara Bravo is the office manager and the legally responsible person. SHE DOES NOT HAVE ACCESS to any of the clients databases, as she is only in charge of the company from a legal and financial standpoint, she has nothing to do with the projects. She is NOT INVOLVED sentimentally with Jesse or any of the employees. And even if she would, WHO CARES? She is a lovely, caring woman, who takes care of everybody here, and she is the one responsible for the friendly environment in the office, by running it with justice, and joy. She does not deserve that a mean, disrespectful young man, who really messed up here, speaks of her in such a manner.
With no further things to say, we repeat to you ; GET A LIFE.. .. or get a job (it is about time.)

#2 UPDATE Employee
Get a Life
AUTHOR: Adri - (United States of America)
SUBMITTED: Thursday, September 02, 2010
First of all i found it so hard to beleive, how much free time some people has, i really feel sorry for them, it must be really sad, not having nothing to do, nothing to feel important with... Poor thing.
Now this "report" cannot be taken seriously, the poor english level to start and the inconsistency of the story, i mean common! It looks like a story out of a childs book!
I work here, i have been for the last two years. Who's writing this is only a sad boy who has been un-employed since VMBC fired him! Of course, he does not have any talent, his english level is very low and let's face it no company would hire someone that after TWO years is not able to let go and continue with his life.
Since i think that you do not need to be very clever to find out that every word on that report is a lie i wont even try to explaine the truth, i think that if someone was interested in finding out how things really are, they can try calling any phone number published, email or address, as well as asking low income people about how they feel when we provide them with a free cellphone, to really see what's the real deal here.
So, dont waste your time, this is only a very sad and lonely guy with a lot of free time and with a very sad existence that cannot accept the fact that he was not good in his job and that his behaviour was not compatible with the behaviour of honest hard working pepole.
You should feel sorry for him, i know I do.

#1 UPDATE Employee
Get a Life
AUTHOR: Adri - (United States of America)
SUBMITTED: Thursday, September 02, 2010
First of all i found it so hard to beleive, how much free time some people has, i really feel sorry for them, it must be really sad, not having nothing to do, nothing to feel important with... Poor thing.
Now this "report" cannot be taken seriously, the poor english level to start and the inconsistency of the story, i mean common! It looks like a story out of a childs book!
I work here, i have been for the last two years. Who's writing this is only a sad boy who has been un-employed since VMBC fired him! Of course, he does not have any talent, his english level is very low and let's face it no company would hire someone that after TWO years is not able to let go and continue with his life.
Since i think that you do not need to be very clever to find out that every word on that report is a lie i wont even try to explaine the truth, i think that if someone was interested in finding out how things really are, they can try calling any phone number published, email or address, as well as asking low income people about how they feel when we provide them with a free cellphone, to really see what's the real deal here.
So, dont waste your time, this is only a very sad and lonely guy with a lot of free time and with a very sad existence that cannot accept the fact that he was not good in his job and that his behaviour was not compatible with the behaviour of honest hard working pepole.
You should feel sorry for him, i know I do.


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