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Report: #928975

Complaint Review: VO Financial Group - Egg Harbor Township New Jersey

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  • Reported By: Won't be scammed again — Hobbs New Mexico United States of America
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  • VO Financial Group 2900 Fire Road Suite 101 Egg Harbor Township, New Jersey United States of America

VO Financial Group  Tried to rip me off using scam tactics to relieve me of my Timeshare debt with Wyndham Egg Harbor Township, New Jersey

*UPDATE Employee: Free Service

*UPDATE Employee: What actualy clients said this morning by e-mail:

*UPDATE Employee: Facts need to be straight:

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This company called me last year in November of 2011.  I was called by a Lauren Miller and she stated she was calling about some complaints I had with my timeshare account and they are a company that can investigate the problems and get me some relief.  She then sent me the following email:

It was very nice speaking with you today and I look forward to discussing your situation further. Please take a look at the attachment I have provided and see what situations may apply to you (there may be more that has happened to you than on there, but they are the most common misrepresentations). At this point, please take a moment to send me a reply email with everything that has occurred during your previous purchases and overall ownership and how this has affected you. Once I have this email in I can get it into our committee to review and hopefully come up with some kind of resolution for you. Please do not hesitate to call with any questions.

Thank you,

Lauren Miller - Consultant   
2900 Fire Rd | Suite 101 | Egg
Harbor Township, NJ 08234
Phone: 800-3891-9469 ext. 113 | Fax: 800-537-2407
  Email:  lauren.miller@vogroup.net
Website: vacationownershipgroup.com

I was then called last week by a Joseph stating that he came across my file and wanted to know if I still wanted their services, because if they have not done anything in a year, they would need to close my file.  He presented the same scenario and asked me to email him with all the problems I have encountered. He had a strong sense of urgency. He told me to include in the email when a good time would be that a senior analyst can call me.  His name would be "Pat Murphy."  I sent the email, we made the appt. but no one called me when it was scheduled...then the other day, a guy calls me from a very similar phone number to Joseph's, which has a "609" area code.  He spoke to me for about 25 minutes and explained he could reduce my debt and get me completely out of my debt with my timeshare and get me into their "Inspired Vacations" program where I can still vacation for 50% off the advertised prices online of anywhere of my choice.  All I had to do was pay VO Financial $6900.00 but they do not finance.  He said i would be completely free from my timeshare mortgage and any maintenance fees.  He said that the Timeshare companies legally "have to let them do this," because there is legislation in place that forces them to do so.  He gave me so much info that I felt overwhelmed and stated that I'd like to make an appt. for him to call me again to go over this with my husband and I together.  That day hasn't arrived, but because he seemed so pushy, and because I have been scammed many times before, I had my doubts.

So I started to first research their website which he encouraged me to do so, and then I looked them up in the better business bureau website.  I couldn't believe what I found!  I read a 67 page affidavit from the news page on the United States Attorney's Office District of New Jersey page reported on 4/17/12.  Here is where I first read about how it is all a scam! I felt such relief that God saved me once again from putting out thousands of dollars again!

Then I looked up their name in the ripoff report website and found corroboration from a citizen with a similar experience....Employees from VO financial, formerly known as VO Group are attempting at a rebuttal but the affidavit where the FBI has investigated and arrested the employees of this company convinced me more! My question is....where is this investigation and are all those employees currently still incarcerated, because they are STILL practicing this scheme as I've been in contact with these people as late as 8/14/12! 

I hope my report along with the other anonymous affected persons, "Concerned citizen," and "Ann," will be helpful to other potential victims.  I will be contacting the US attorney on this case to notify him that they are still at it.

This report was posted on Ripoff Report on 08/18/2012 01:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vo-financial-group/egg-harbor-township-new-jersey-08234/vo-financial-groupnbsp-tried-to-rip-me-off-using-scam-tactics-to-relieve-me-of-my-timesh-928975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 UPDATE Employee

Free Service

AUTHOR: VO Financial Corporation - (United States of America)

POSTED: Friday, September 21, 2012

We have made an offer to this client to provide services for free. The only thing that would be required is an apology to the agent listed.

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#2 UPDATE Employee

What actualy clients said this morning by e-mail:

AUTHOR: VO Financial Corporation - (United States of America)

POSTED: Saturday, August 25, 2012

Testimonial for:

Service provided by the VOF:  Debt Reduction Deed Replacement
Client:  Mr. and Mrs. Gordon McRostie from Colorado

After agonizing with regret for our purchase of vacation investment, which over time has been a progressive burden to us, we are so relieved to know there are a few honest people who still exist!   The sweet talkof salespersons which pushed their agenda by deception and manipulation and by persistently ignoring their clients efforts to decline upgrades and the increasing maintenance fees left us with debt we struggled to resolve.  

Adding insult to injury, we also lost money and trust of groups who promised to help sell or rent our timeshare, to no avail.  Having been burned several times, we were reticent to try one more time when we came into contact with Vacation Ownership Group.  You have been an answer to our prayers!  Using your website to tell-it-like-it-is in exposing timeshare fraud helped convince us of your integrity.

How thankful we are to you, VO Financial, for your integrity, gentle spirit and mission focus of guiding us to see light at the end of the tunnel and find resolution in our desperation. You have stuck with us every step of the journey.  Your assurance to us that the process would be done correctly will not be forgotten. We are grateful and relieved at the outcome.  We cannot express adequately our appreciation of the quality of your Cape Cod personnel. 

~~~~~~~~~~~

A personal word to the President and CEO of,  VO Financial:

We wish to take this opportunity to express our sincere thanks for the contact and help that Jake Laurie has been to us since late January this year.  He has been consistent and reassuring in our phone conversations and guidance in the process of disengaging with our developer. 

Thank you, too, for being a firm that has shown integrity in exposing the deception in the timeshare vacation business on your website.  And we are so grateful to have been offered a legal way out of debt.  Jake has been a great consultant for us as he has walked us through the whole process and we now have in hand a letter from our developer confirming that our contract number has been cancelled and their collections activity has stopped. 

We consider our contact with VO Financial to have been a God-send. 

Our best wishes for your continued aid to many hurting, well-intended people,
Gordon and Daphne McRostie

(The words in the text has not been written bo VOF but but an actual client)

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#1 UPDATE Employee

Facts need to be straight:

AUTHOR: VO Financial Corporation - (United States of America)

POSTED: Saturday, August 25, 2012

First to be clear, VO Financial is not V O Group. Next, we find it difficult to understand why one of the largest complaints from Timeshare owners are they can never get in touch with their sales representative. They will never call them back or help them with anything. Now you have a company doing to complete opposite for you and you have a problem with that too?

Timeshare owners are skeptical and we know that, but we find it irresponsible of you to post about us online as if you have not done business with us. You will see the only other posting online about us is someone else who hasnt become a client of ours.

It really is quite simple, our services cannot fail, and you can consult with a licensed attorney to verify this prior to ever doing business (we even recommend it). In this case we will do one better just too once again prove our points that reading online, and being uneducated about a situation or company is sad because it leaves you in the same place you have always been, unhappy and in debt more than you can handle because you believed untruths.

So in closing, this (Non-Client) may e-mails customercare@vofinancial.com and we will fix all of your problems for free, once we have completed service all we will require is you come back on this site and apologize to us and the consumers you mislead with your assumptions. We will accept this as your form of payment. Now you have nothing to loose.

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