Complaint Review: VOLISA Jewelry - Internet
- VOLISA Jewelry Internet USA
- Phone:
- Web: www.etsy.com
- Category: Jewelry Stores
VOLISA Jewelry Etsy.com Does Not Honor Refund Policy Los Angeles, CA Internet
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I placed an order on the website for a mens ring and received it on 8/28/14. The ring I bought for $1,450 did not look like the picture on their website. Quality was poor. I contacted seller on 9/2/14 to return the ring. There was no phone number to call, only an email. The website states that there is a 30 DAY MONEY BACK GUARANTEE. It was only 4 DAYS and the seller refused to take the ring back and accused me of blackmailing them because I told them I was going to contact my credit card company to dispute the charge. The website also states 100% MONEY BACK GUARANTEED. I would recommend that no one ever purschase from this seller. They are obviously dishonest because they advertise a specific refund policy but they do not actually honor it. I have screen shots from their website documenting everything as well as the emials from the seller refusing to refund my purchase and accusing me of blackmail because I was going to contact my credit card company. This is a perfect example of why credit card companies allow you to dispute a charge. Go to another jeweler.
This report was posted on Ripoff Report on 09/11/2014 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/volisa-jewelry/internet/volisa-jewelry-etsycom-does-not-honor-refund-policy-los-angeles-ca-internet-1176114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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