Complaint Review: Vonage Telephone Company - Internet
- Vonage Telephone Company Internet U.S.A.
- Category: Telephone Companies
Vonage Telephone Company Refuse to close my account and keeps charging my credit card Internet
Well I just received a letter in teh mail from my bank telling me that they were going to take the money back because vonage sent them some documents stating that i was using the phone. One it was impossibe for me to use teh phone because I no longer had internet and two I was no longer at the address that the phone was set up for. Well, because Vonage kept charging me, the voice mail would pick up anytime someone tried to call. So Vonage used that to send to my bank to show that I still had service and now they are saying that if i only pay 39.50 they would disconnet the service. Why don't they use the money that the charged me in the beginning and I have not used the service to disconnect the service. Vonage is a rip off. They do not explain all of these hidden fees to you when you first establish the service. Now again I am out of 96.00. I have had to go on to the website and put in a prepay card number in order for them to not charge my bank anymore and now they keep sending me emails telling me that I need to make a payment in order for them to continue the service. When are they going to get the hint?
This report was posted on Ripoff Report on 08/26/2008 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vonage-telephone-company/internet/vonage-telephone-company-refuse-to-close-my-account-and-keeps-charging-my-credit-card-inte-366990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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